Job Description
The organization seeks a 24/7 Intelligence Tool User Support Specialist to ensure the smooth operation of critical intelligence applications. This role involves providing exceptional customer service to intelligence professionals, troubleshooting issues in real-time, and maintaining applications across various domains. Candidates should have at least 5 years of military or intelligence community experience, with expertise in intelligence disciplines and familiarity with tools like Bodhi and ChatSurfer. A TS/SCI clearance with polygraph is required, along with a willingness to work flexible hours, including nights and weekends, to meet operational needs.
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