Job Description
About 9/11 Day
9/11 Day, the respected national nonprofit, was founded in 2002 by relatives and friends of those killed in the 9/11 attacks, with the goal of “taking back the day” by transforming the anniversary of the 9/11 attacks into a National Day of Service under federal law. 9/11 Day accomplished that objective in 2009 with the passage of federal legislation that designated September 11 as a “National Day of Service and Remembrance,” now known widely as “9/11 Day.” Today, 9/11 Day leads the 9/11 Day observance in partnership with the federal government and, since 2009, has successfully grown 9/11 Day into the largest annual day of service in America, with tens of millions of participants. For more information, visit 911day.org.
Our Programs
Each year, in observance of the anniversary of the 9/11 attacks, 9/11 Day works with its partners across the nation to implement a wide range of activities intended to promote national unity and inspire millions of Americans to engage in volunteerism, charitable service, and good deeds in tribute to the 9/11 victims, survivors, first responders and those in the military who rose in service to defend the nation in response to the attacks.
These programs include, among others:
- Developing, organizing, and implementing high-profile, large-scale volunteer service projects nationwide in many major U.S. cities and on college campuses. These projects bring together thousands of people on September 11 each year who pack millions of meals for people in need;
- Supporting 9/11 Day’s national education program, including building partnerships with educational organizations and developing and promoting our free educational curricula to help tens of thousands of K-12 teachers and college educators engage their students in service learning for 9/11 Day;
- Building and supporting a nationwide coalition that includes many of the nation’s top nonprofits, faith-based groups, employers, and schools, which participate with us in promoting 9/11 Day;
- Producing award-winning national marketing, advertising, public relations, and social media campaigns to promote public awareness of and participation in the 9/11 Day observance; and,
- Working closely with 9/11 families, first responders, military veterans, elected officials and celebrities to support 9/11 Day each year.
The Job
9/11 Day seeks a highly-talented, mission-driven, and self-starting National Program & Services Manager. This manager-level position, reporting to our Vice President, National Programs, will oversee and coordinate several of 9/11 Day’s most impactful programs.
The Manager will support the Director of National Programs in managing AmeriCorps-funded service programs, including College Programs, Cooperative Agreement Programs, and Education Programs, as well as Meal Pack Support Staff recruitment.
The individual selected for this critical job, among other tasks, will:
- Federal Grant Programs
- Work closely with the Director to develop outreach lists of potential grantees
- Receive, review, and file incoming applications
- Serve as primary contact for questions and day-to-day support for all grantees
- Develop processes for reviewing, tracking, and approving grants
- Maintain program spreadsheets
- Collect and compile data to be used for federal reporting
- Receive, review, and file signed Memoranda of Understanding (MOUs)
- Assist Director with grantee compliance monitoring, including regular grantee check-in calls and collection of reports
- Support Staff Recruitment
- Work closely with the Registration coordinator to create and maintain Support Staff opportunities on Meal Packs for the 9/11 Day registration platform
- Work closely with the Director to develop outreach lists of potential nonprofit partners in all meal pack markets
- Research, post, and maintain active volunteer opportunities on local volunteer boards in relevant cities
- Serve as primary contact for questions and day-to-day support for organizations helping to recruit volunteers
- Coordinate regular, direct communication with Support Staff volunteers
- Education Programs
- Research contacts and build lists for schools and school districts in major cities for the distribution of lesson plans and other education resources
- Coordinate and conduct outreach to lists
- Serve as primary contact for inquiries and questions that arise as a result of outreach efforts
- Other/General
- Coordinate annual sweepstakes prize purchasing and distribution
- Coordinate annual program surveys, including creation, distribution, compilation, and reporting on results
- Assist with the development, publishing, and distribution of a periodic newsletter
- Conduct general research as needed related to programming
- Assist Director with preparation for annual Points of Light conference and other conferences and meetings as needed
This individual may also assist in coordinating other programs as assigned.
Desired Experience, Skills, and Qualifications
- Minimum 5+ years of successful experience in nonprofit, education, volunteer management, event management, communications, and/or public relations-related experience with a focus on the nonprofit sector
- Skilled in effective project management, with particular attention to managing and meeting deadlines
- Experience in event registration platforms is helpful
- Positive, resourceful, and collaborative team player who also thrives independently
- Exceptional interpersonal skills – a superb ambassador for the 9/11 families and the ideals of 9/11 Day
- Extremely well-organized, detail and solution-oriented
- An excellent writer
- Strong presentation skills
- Enjoys working in a fast-paced environment and juggling multiple tasks
- Proficient technology skills or a fast learner (Slack, Monday.com, Google Docs, etc.)
- Positive and effective problem solver
- Self-starter; takes initiative
- Bachelor’s Degree in education, business, communications, or related field preferred
Benefits
- Flexible, “work from home” schedule (anywhere in the nation)
- Health insurance, dental, vision insurance, and 401k plan
- Flexible vacation and time off benefits
- Mobile phone and technology reimbursement
- Highly collaborative and mission-driven work environment
We Are An Equal Opportunity Employer
9/11 Day is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at 9/11 Day are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, age, or any other status protected by the laws or regulations in the State of California. 9/11 Day does not tolerate any discrimination or harassment.