Case Associate/Outreach Specialist

New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency in Midtown Manhattan, with a satellite Bronx office, dedicated to serving children and families with medical complexity, chronic health conditions, significant disabilities and behavioral challenges. To assist in achieving this mission, NAC is currently seeking a Case Associate/ Outreach Specialist to join its Family Permanency Center.  

NAC Family Permanency Center offers families formed through adoption or guardianship, a place where they can find the support, advocacy, information, and a range of professional health and social services needed to help them create or maintain a successful and permanent home. Our goals are to prevent post-adoptive and post-guardianship dissolutions/disruptions, provide assistance to families so that children may be cared for in their own homes with their adoptive parent(s) or legal guardian(s), and strengthen post-adoptive and post-guardianship families.

·      Title of Position:  Case Associate/Outreach Specialist

·      Position Type: Full Time | COVID vaccine required | Currently, hybrid work environment

·      Travel - Travel required for outreach events and community visit

·      Pay Range: Based on Experience 

·      Location:  37 West 26^th Street New York, NY 1001|

·      Department: Family Permanency Center

Description of Responsibilities: 

• Meets with community based agencies and child welfare partners to lead presentations
• Explore and identify community fairs and outreach events to attend to increase awareness about post-adoption and post-guardianship services
• Developing and strengthening relationships with community based organizations and child welfare agencies to provide them with information and resources about post-adoption and kinship services.
• Network with community providers to plan in-service presentations and outreach events
• Attend community fairs and in-person engagement events which includes tabling and disseminating brochures, flyers, and program posters
• Coordinate outreach and recruitment efforts in all 5 boroughs to establish relationships with communities to target post-adoption and kinship families
• Track outreach efforts for required program reports and maintain data for all outreach communications and events
• Assist social work team on making referrals for families when needed
• Outreach families to engage in trainings, support groups and workshops to encourage participation
• Create flyers for monthly member support groups, outreach events and other program related opportunities for families
• Perform other related tasks and/or special projects as assigned

·      Accompany clients to appointments such as Public Assistance, Medicaid, housing court, schools, IEP meetings, and medical appointments to provide support and advocacy.

·      Conducts collateral calls to community providers to gather information about client service needs.

·      Assist clients in obtaining grants and benefits as needed

·      Assist with case management and case-related administrative tasks, including filing, chart reviews, and data entry using the agency’s electronic health record.

·      Participate in case reviews, weekly supervisory sessions, and department meetings and trainings.

Required Education and Experience:  

• The candidate should have a Bachelor’s degree in social work, policy, communications, business, or related discipline
• Demonstrated experience in the area of outreach
• Skilled in relationship building
• Excellent organizational skills
• Experience with Excel and PowerPoint 

Required Skills: 

·      Bilingual in English/Spanish is a plus

• Strong communication and interpersonal skills
• Have public speaking and facilitation skills

·      Commitment to Diversity, Equity, Inclusion and Belonging