Job Description
The organization is seeking a Congressional Liaison Representative to serve as a key point of contact for congressional aides regarding inquiries related to VBA benefits. This role involves reviewing and responding to special inquiries from various governmental offices, utilizing computer systems to analyze claims, and determining appropriate resolutions. The representative will also provide training to congressional staff and new employees on effective communication strategies. Candidates should possess specialized experience in explaining VA decisions, preparing technical correspondence, and conducting thorough research, with a minimum requirement of one year at the GS-07 level or equivalent educational qualifications.
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