Job Description
Duties
Under the direct supervision of the Consular Officer, the Consular Associate is assigned a wide range of responsibilities in the American Citizen Services (ACS) Unit, Nonimmigrant Visa (NIV) Unit, Immigrant Visa Unit, and Fraud Prevention Unit (FPU). The jobholder provides consular services to U.S. citizens, conducts non-adjudicatory visa processing, and assists in investigation and validation studies. Incumbent also handles correspondence with the public, attorneys, U.S. and host governments, Congress, and other parties. Must be able to secure and maintain a Secret level security clearance.
Qualifications and Evaluations
Requirements:
All selected candidates must be able to obtain and hold a:
- Secret/Confidential Clearance
All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Education Requirements:
Completion of High School is required.
Please address this factor in your ERA application under Education.
Evaluations:
You will be evaluated against the qualifications and requirements in this vacancy announcement.
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents. Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed. If you fail to submit a complete application, then your application may be disqualified for this position.
Qualifications:
Experience:
Minimum of three years of office administrative experience is required with at least one year of consular experience.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Language:
English: Fluent; speaking/reading/writing, may include the ability to translate
Please address this language requirement in your ERA application.
Job Knowledge:
- General understanding of U.S. policies related to consular and visa operations.
- Knowledge of 7 FAM, 8 FAM, 9 FAM; 22 CFR 51.51; the Immigration and Nationality Act.
- Department of State guidelines and consular section policies and procedures.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Skills And Abilities:
- Must be able to input data in consular systems with minimum errors, and spot and correct errors made by others (applicants and fellow staff).
- Demonstrated skills in MS Office Suite and general computer skills including information and database management.
- Organizational skills, including task management and filing skills; communication skills including writing skills appropriate for drafting official correspondence and reports.
- Ability to obtain and maintain a DOS Secret Security clearance.
- Tact and good judgment in dealing with the public, often under difficult and sensitive circumstances.
- Sensitivity in evaluating evidence and applying complex regulations correctly.
- Good interpersonal skills.