Development Coordinator - Presidents Society

Founded in 1876, the AMC (www.outdoors.org) is the oldest conservation, education and recreation organization in the United States. The AMC promotes the protection, enjoyment, and wise use of the mountains, rivers and trails of the Appalachian region. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies, and procedures.

The Development Coordinator, President’s Society (DCPS) is responsible in enhancing AMC’s donor relations and stewardship, primarily for AMC’s President’s Society, through donor events and communications. President’s Society members make gifts of $1,000 or more to the Annual Fund and have an outsized impact on the organization’s fiscal health and mission impact. In 2022, the 1,100 members of the President’s Society contributed more than $4 million to support the work of AMC. This position is responsible for all administrative support of event and engagement activities sponsored by the development department, helping to create meaningful donor experiences that retain and deepen donors’ relationship to AMC.

The DCPS will be an excellent project coordinator with strong writing and organizational skills, polish in interacting with a variety of constituents, experience with event planning, and an ability to handle competing priorities and multiple projects concurrently that are at different points in their respective timelines.

Reporting to the Assistant Director, President’s Society, this full-time, year-round, salaried position is based at AMC’s Boston headquarters, with an option for a flexible hybrid schedule that balances in-office time with working from home.

What you’ll be doing:

Donor Events

• Serve as project coordinator for all development-driven events, including being the primary responder of all event inquiries by phone and email.
• Manage all event communications, including invitations, reminders, and post-event follow-up. Personally communicate with participants in a professional and prompt manner.
• Create and manage event registration forms and pages, track and respond to RSVP’s and ensure related data entry.
• Provide administrative support to include nametag creation, tracking of RSVP’s and ordering event supplies.
• Assist with staff preparation for events, including logistics and day-of execution, follow-up with participants, collection of contact notes, cataloging of next steps, and record-keeping.
• Assist with all risk management protocols and code of conduct aspects of AMC’s development events, including ensuring relevant staff are properly trained and certified to guide outdoor adventures.
• Create and update tools to support efficient and accurate oversight of events program. Research and implement event management systems to improve processes and planning.
• Research new venues and vendors as requested.
• Maintain the department’s record of events, meeting invitations, and donor participation in the database.

President’s Society Stewardship

• Execute the promotion and fulfillment of President’s Society benefits.
• Coordinate welcome packets for new President’s Society members.
• Communicate with President’s Society monthly donors to maintain active memberships, conducting personal follow-up to ensure updated information is captured and gift summaries are sent annually.
• Set up digital communications for the Assistant Director, including monthly email newsletters, e-appeals, and special updates, using Marketing Cloud system.
• Proof-read and edit copy for donor outreach.
• Assist with content and creation of printed donor newsletters.

Gift Acknowledgement

• Manage timely and accurate receipting and acknowledgments for all President's Society gifts.
• Ensure accuracy in transactions and records for President’s Society members within Salesforce.
• Additional duties as assigned.

What we’re looking for:

• Excellent organization and time-management skills; ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Excellent interpersonal skills and a positive demeanor; comfortable as a liaison to colleagues, donors, vendors and hosts; customer-service oriented.
• Critical thinker and eager problem solver.
• Strong computer skills and willingness to learn more; expertise in Microsoft Office suite (Word, Excel, PowerPoint).
• Familiarity with online marketing tools and channels preferred (AMC uses Marketing Cloud).
• Must be receptive to supervision and professional development.
• Qualified candidates will hold a Bachelor’s degree or equivalent, plus at least one year of administrative, event planning, fundraising, donor relations, or equivalent experience; or an Associate’s degree and two to three years of experience.
• Demonstrated success in coordinating and planning stewardship and cultivation events.
• Excellent writing, proofreading, and copy-editing skills.
• Strong oral communication skills.
• Strong interest in outdoor recreation and a willingness to be trained in outdoor leadership skills. Interest in environmental/conservation, outdoor education, and policy issues a plus.
• Ability to maintain confidentiality, especially relating to donor information.
• This position requires coordination and possible participation in 6-8 overnight trips annually, often to backcountry locations requiring ability to ski, snowshoe, or hike comfortably up to 7 miles in difficult terrain in all weather conditions, carrying loads of up to 20 pounds.
• Valid driver’s license.