Director, Development Communications

Position Title:  Director, Development Communications 
Department:  Development 
Reports to:   SVP & Chief Development Officer 
Location:  Remote in CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and WA 
Number of Direct Reports:  0 
Travel Required:   None 
Assignment Type:  Full-time, exempt 
Hiring Range:  $127,036 to $139,600 
Application Requirements: Resume, cover letter, and completed application questions 


Global Health Starts with YOU!   
Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of disaster and every day. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.  

Americares Values:  
We create global community, treating people as they want to be treated. 
We respond effectively and responsibly, putting plans into practice. 
We embed ethics and equity in our work and workplace. 
We are better together; partnership is at our core. 
We ask and listen, to create sustainable solutions for a healthier tomorrow. 
We commit to quality, growing and improving to ensure individuals and communities thrive. 

About the Position: 
The Director, Development Communications provides high-level support to the Chief Development Officer and executive leadership in producing sophisticated donor-facing and executive-level communications. As Americares advances its five-year growth campaign, this role will deepen donor relationships, develop campaign-related collateral, and translate complex programmatic work into compelling communications for principal, major, and high-net-worth philanthropic audiences.  

Duties and Responsibilities:  

• Develop and execute strategic communications that support Development priorities, donor engagement, and fundraising objectives. 
• Produce high-quality donor-facing content, including proposals, reports, stewardship materials, presentations, briefing documents, and campaign collateral. 
• Develop and oversee a strategic executive and donor communications framework that advances campaign objectives, strengthens donor engagement, and supports organizational growth priorities. 
• Leads cross-functional communications initiatives through collaboration and influence across Development, Programs, Marketing, and Executive Leadership.
• Partner closely with frontline fundraisers and programmatic teams to translate organizational priorities into compelling donor communications. 
• Support donor cultivation and stewardship efforts through tailored communications for principal, major, and campaign donors. 
• Serve as a conduit between Development and Programs to align donor interests with organizational priorities and ensure fundraising materials are both compelling and operationally feasible. 
• Maintain a deep understanding of Americares fundraising priorities, programmatic work, and donor audiences. 
• Actively model and contribute to Americares values, work culture and mission. 
• Engage in and contribute to team spaces with openness, global competencies, and a growth mindset 
• Other duties and responsibilities as assigned.

Key expectations for this role include: 

In the first 90 days:

• Learn and live Americares values.
• Complete all required new-hire onboarding trainings 
• Become steeped in the nuances of Americares programmatic work and audiences. 
• Build rapport across the Development team and with programmatic leadership. 
• Build comfort with Americares systems and processes. 
• Attend strategy meetings and begin drafting correspondence and talking points for the Chief Development Officer and CEO focused on Board and donor audiences. 
  

In the first 6 months: 

• Develop communications plans that establish a cadence for Board and executive-level communications.
• Attend donor strategy meetings and contribute communications supporting donor cultivation and stewardship efforts. 
• Develop a strong understanding of principal donor audiences, the Chief Development Officer's donor portfolio, and Board audiences.
• Draft concept notes, proposals, reports, stewardship materials, and donor communications.
• Collaborate effectively across Development and programmatic teams to create systems for shared content and communications.
• Collaborate specifically with content creators across the Development and Marcomms teams to maximize efficiencies in the creation of donor content across numerous audiences.  

In the first year: 

• Establish and implement a coordinated executive, Board, and donor communications calendar that improves consistency, responsiveness, and donor engagement.
• Serve as a trusted communications partner to Development leadership and executive stakeholders. 
• Produce high-priority proposals, stewardship reports, impact reports, Board communications, and campaign materials. 
• Demonstrate deep knowledge of fundraising priorities and effectively tailor messaging to diverse donor audiences. 
• Strengthen collaboration between frontline fundraising and program teams to advance donor engagement and fundraising outcomes.
  

Competencies required for the role include: 

• Exceptional storytelling ability, including development of donor-centric narratives that connect organizational impact with philanthropic investment opportunities. 
• Strong listening skills and the ability to build relationships and consensus across diverse stakeholders. 
• Ability to navigate multiple perspectives while effectively representing donor and Development priorities. 
• Experience writing for fundraising programs and donor audiences. 
• Ability to interface confidently with senior executives and organizational leaders and senior executives. 
• Experience developing communications strategies for executive, Board, and philanthropic audiences. 
• Knowledge of donor-centered fundraising communications and stewardship best practices. 
• Strong time management and organizational skills. 
• Experience supporting a comprehensive fundraising campaign or capital campaign. 
• Demonstrated ability to establish and analyze communication performance metrics that measure donor engagement, support fundraising objectives, and inform future communications strategies.

These competencies are preferred but not required for the role: 

• Experience working in humanitarian context and knowledge of the global health landscape. 
• Fluency in languages that are spoken in at least one of our core locations (India, Philippines, Tanzania, El Salvador, Puerto Rico, Colombia, etc.), in addition to English.

Additionally, our core competencies as an organization are:  
Ownership and results  
Communication  
Problem solving  
Equity and inclusion  
Teamwork and conflict resolution  
Leadership  
Prioritization  
Management  
Strategy and planning  
Decision making  

Recruitment process for this role:  
Virtual interview with People and Talent (1 hour) 
Competency exercise 
Virtual interview with Hiring Manager (1 hour) 
Virtual panel interview with internal stakeholders (1 hour) 
Offer 
Background checks and onboarding