Director of Constituent Services

The organization is seeking a Director of Constituent Services to lead and manage its constituent operations. This role involves overseeing the front desk staffing at key locations, ensuring accurate and timely responses to constituent inquiries, and providing weekly correspondence reports to the executive team. The ideal candidate will possess strong written and verbal communication skills, a keen attention to detail, and a solid understanding of government processes at various levels. A bachelor's degree is preferred, along with the ability to handle stressful situations and stay informed on relevant legislation. This position is based in Indianapolis and may involve special projects as assigned.