Director of Operations

Richmond Hill, a dynamic faith-based 501(c)3 ministry is seeking a Director of Operations. Richmond Hill is a residential community, spiritual retreat center and an ecumenical Christian fellowship. The person in this role is responsible for managing all business and administrative operations of Richmond Hill in order that Richmond Hill’s four-fold mission and related programming are maximally prioritized and implemented.

RESPONSIBILITIES/DUTIES

[Reasonable accommodations may be made to enable individuals with disabilities to perform these responsibilities/duties.]

• Human Resources management and personnel practices, including:
  • Compensation, including insurance benefits and403B retirement plan
  • Planning and ensuring the effective administration of benefits for all employees
  • Staff search processes and onboarding
  • Assignments and job responsibilities for staff
  • Personnel performance reviews and assigning goals and objectives
  • Maintaining appropriate personnel files
  • Continuing education for staff
• Acquisition and retention of adequate insurance coverages for Richmond Hill
• Providing contract administration including oversight of the bid process, approvals, contract performance and compliance
• Ensuring that Richmond Hill has the proper technology to meet needs:
  • Computer and network systems
  • Telephones and office equipment
  • E-mail and internet connections and procedures
• Management of a contract bookkeeper with responsibilities for:
  • Provide monthly financial reports for the Council Treasurer, the Finance Committee and Council
  • Purchases, contributions, accounts payable, payroll and all other financial transactions; includes making required entries into the accounting system
• Fiscal oversight and guidance
  • Preparation of the annual operating budget, with support and input from the Treasurer and Co-Pastoral Directors
  • Overseeing the annual audit to ensure timely completion and compliance
  • Monitoring the annual operating budget, endowments and investment performance
  • Evaluate and recommend financial policies and oversee their implementation
  • Develop and maintain adequate financial controls
• Ensure timely submission of legally required reports and filings
• Preserve the official records of Richmond Hill, including compliance with state and federal requirements (sales tax, solicitation filing, 990 reporting, etc.).
• Participate as a member of Council and in the activities of the Executive Committee and operations-related Committees
• Participate in the activities of and serve as staff-liaison to the Finance Committee
• Other expectations:
  • Attend weekly staff meetings
  • Lead monthly administrative all staff meetings
  • Attend or support Richmond Hill’s special events, as appropriate and able

SERVES AS A “DIRECT SUPPORT” TO THESE POSITIONS

Facilities Coordinator; Gardeners, Office Manager, Bookkeeper

BENEFITS FROM THE “DIRECT SUPPORT” OF THIS POSITION

Pastoral Director

September 1, 2025

Richmond Hill does not provide relocation expenses.

QUALIFICATIONS

The following list characterizes the knowledge, skill, and ability that will allow an individual to satisfactorily fulfill this position’s responsibilities/duties.

• Possess a solid understanding of the spiritual nature of the residential community and a commitment to the Richmond Hill mission
• A minimum of 3 years of executive-level experience in a business or nonprofit organization
• Proven leadership experience and management skills
• Excellent interpersonal and communication skills
• Mature judgment to work with a wide range of constituencies and the ability to make decisions while creating an environment of consensus
• Financial management skills, including budget preparation and management
• Experience providing HR-related services (e.g., hiring, onboarding, performance reviews)
• QuickBooks familiarity, preferred

This position description reflects Richmond Hill’s current assignment of functions, it does not proscribe nor restrict the tasks that may be assigned in the future.