Job Description
Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.
Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.
Position Type: Hybrid (Monday through Thursday in office, work from home Fridays)
Hourly Pay Range: $27.70-$30.00 per hour (commensurate with experience)
Key Responsibilities:
Executive & Administrative Support
- Provide direct administrative support to the Director of Learning & Development, including calendar management, meeting coordination, and preparation of materials
- Manage and organize email correspondence, including reviewing, sorting, and responding to emails on behalf of the Director of Learning and Development
- Draft, edit, and distribute professional communications, emails, reports, and presentations
- Serve as a point of contact for internal stakeholders related to training schedules, logistics, and follow-ups
Training & Program Coordination
- Coordinate logistics for training sessions, orientations, leadership programs, and workshops (virtual and in-person)
- Manage training calendars, registration lists, attendance tracking, and completion records
- Assist with onboarding and New Employee Orientation (NEO) scheduling, digital preparation, and documentation
- Support the preparation and distribution of training materials, evaluations, and follow-up communicationsData, Reporting & Systems Support
- Maintain accurate training records, spreadsheets, and learning management system (LMS) data
- Track participation, completion rates, and deadlines for required training programs
- Assist with compiling reports and summaries for leadership and compliance purposes
Collaboration & Process Improvement
- Work closely with Learning & Development Specialists, HR, and leadership to ensure alignment and smooth execution of training initiatives
- Identify opportunities to improve administrative processes, workflows, and communication related to learning programs
Qualifications
Required
- Associate’s degree or equivalent experience
- 3+ years of executive or administrative support experience, preferably in HR, Learning & Development, or training environments
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with calendars and scheduling tools
- Experience supporting a senior leader or executive
- Familiarity with learning management systems (LMS)
- Ability to handle sensitive information with professionalism and discretion
Preferred
- Experience in nonprofit, healthcare, or human services environments
- Experience with software or tools that enhance job efficiency and output
Key Competencies
- Attention to detail
- Professional judgment and confidentiality
- Proactive problem-solving
- Strong interpersonal and collaboration skills
- Adaptability and flexibility in a fast-paced environment
Work Environment
- Combination of office-based and virtual work
- Occasional travel to training sites or events may be required
What’s in it for you?
Total Rewards (For Full-Time Employees = >30 hours/week):
- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through “Tickets at Work”
- Discounts on Verizon mobile service
- And More!
Want to learn more?
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
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