Executive Assistant

This is a full-time role with flexible scheduling needs, including occasional evenings and weekends. This position is based in Lansing, MI but will have some remote work possibilities.

Core Responsibilities

1. Administrative & Executive Support

• Support the Executive Director’s calendar, meetings, speaking engagements, and travel logistics.
• Screen, prioritize, and respond to calls, mail, and high-volume email inquiries.
• Prepare meeting documents, internal reports, presentation materials, and briefing packets as needed.
• Track and process expenses, reimbursements, credit card receipts, and general office operations.
• Support the ED with special projects, research, and administrative tasks as needed.

2. Registration, Member Services & Operational Coordination

• Create and maintain website postings, online forms, and registration pages for Chapter programs when needed.
• Support online and phone/email registrations, group registrations, and related invoicing.
• Monitor registrations, follow up with participants or organizations, and ensure data accuracy.
• Process backend registration payments, allocate credit card receipts, and maintain accurate financial records.

3. Communications & Materials Support

• Draft and edit internal and external communications, including emails, announcements, and simple marketing materials.
• Prepare presentations, informational packets, and organizational updates for the ED and Board.
• Support social media posting and scheduling (no strategy required).
• Assist with maintaining accurate and up-to-date website content.

4. Financial & Administrative Operations

• Support internal AP/AR processes: vendor setup, invoice routing, payment coding, receivables tracking, and reconciliation.
• Process cash receipts, online payments, and credit card transactions.
• Maintain budget templates and assist with gathering projections and entering data into budget systems.
• Support completion of necessary reports and filings
• Track shared debits/credits and ensure accuracy of transactions with NASW National.
• Coordinate with the national financial team regarding routine processes and special requests.

5. Mission-Specific Administrative Support

• Serve as a point of contact for members, presenters, partners, and stakeholders regarding administrative or financial questions.
• Stay informed about NASW National policies, procedures, and required Chapter reporting; assist with local implementation.
• Attend staff meetings and other internal meetings as required; ensure follow-up tasks are completed.

Qualifications

• 3–5 years of administrative, executive assistant, operations, or similar experience (nonprofit preferred).
• Exceptional organizational skills with strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office, Google Workspace, databases/CRM, Zoom, and basic website maintenance.
• Ability to handle confidential information with discretion.
• Strong time management, prioritization, and follow-through skills.
• Experience with budgeting, financial processes, or nonprofit financial administration.
• Familiarity with customer relations systems, registration platforms, or membership systems.
• Experience supporting senior leadership or working with a Board of Directors.

NASW offers a comprehensive benefits package, including medical, dental, and vision insurance; life insurance; employer-paid disability insurance, paid vacation and sick time; paid parental leave, health savings account with employer funding, flexible spending account (healthcare and dependent care), a 401(k) with matching contribution; professional development opportunities; and more.

Apply at https://jobs.dayforcehcm.com/en-US/nasw/CANDIDATEPORTAL/jobs/1469