External Engagement Manager

Company Description

Together Center creates access to human services, so people can find help when they need it. Tens of thousands of people from throughout East King County seek services at Together Center, a regional facility. One of the first multi-tenant nonprofit centers in the nation, Together Center works collaboratively to improve efficiencies and to lower barriers to finding help.  We build partnerships to meet gaps in services and provide information, referral and other assistance to ensure all people can find help when they need it. Here people find help and services at 25+ essential human service agencies and other critical resources. Our inclusive campus is designed to improve housing stability, promote personal agency, elevate health equity, and deliver essential whole-person support across our community.

Role Description

The External Engagement Manager takes lead responsibility for external relations; communications and

messaging, including website management, social media, and public-facing messaging; annual fundraising

strategy and execution, including major donor relations and solicitations; and CRM/fundraising data

management. The External Engagement Manager position is multifaceted, interesting, and challenging. It

requires excellent client service, problem-solving, writing and communication skills, as well as fundraising

strategy development and execution. External Engagement Manager is also cross trained to help support

Together Center’s daily operations, specifically Front Desk Resource Navigation, if/as needed. This position

requires professionalism, public speaking skills, and sound judgement. All Together Center team members

support each other and the community, jumping in where needed to serve the users of our human-centered facility. As such, all Together Center roles are based on site. To cover community event participation, occasional evening and/or weekend work will be required.

Qualifications

• Commitment to Mission: A strong desire to better the Greater Eastside for all people is required, as is a willingness to undertake ongoing learning about Eastside nonprofit programs and their clients.
• Independent Management Skills: The ability to work independently on multiple projects, both ongoing and time-specific, is critical.
• Fundraising & Organizational Communication Skills: A track record in fundraising is required. Preferred candidates will have 5-7 years of communications and/or fundraising experience, including relationship building with major donors. The ability to maintain confidentiality with regards to clients and donors is required.
• Personal Communication skills: Candidates must be able to work as a member of a team and foster collaboration. Effective writing, speaking and presenting skills are required. Preferred candidates will bring public speaking skills, message crafting, design skills, and/or experience working with volunteer boards or committees.
• Client Service Skills: Excellent listening skills and ability to respond appropriately to all types of customers and donors is required, as is an ability to communicate compassion and maintain clear boundaries. Preferred candidates will have experience with human service organizations and their client bases.
• Technology Skills: Knowledge and ease in the use of Microsoft Office and donor management platform is required. Preferred candidates will have familiarity with web-based and social networking communication tools.
• Education: Preferred candidates will have a bachelor’s degree or commensurate experience, as well as knowledge of the nonprofit sector with focus on fundraising and/or communications

Hours: Full-time; salaried; 36-hour standard work week; exempt position

Location: Onsite position at Together Center’s campus in downtown Redmond

Salary Range: $80,000-$100,000 DOE

Benefits: Paid Time Off and Federal Holidays Paid Off

Allowance of $1400/per month paid by employer toward benefits, including group health,

dental, vision; plus 2% of salary (above salary) toward an available retirement plan. Life

insurance (25k) and long-term disability insurance paid by Together Center.

Together Center values a diverse workplace and strongly encourages women, people of color, LGBTQ+

individuals, people with disabilities, foreign-born residents, and veterans to apply. Together Center is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

https://togethercenter.org/external-engagement-manager/