Front Office Manager

Front Office Manager

Young America's Foundation - Reston, VA, United States

Young America’s Foundation (YAF) has retained the recruiting firm Big Fish on this search.

Please get in touch with Angel Fimbres-Barceló at angel@recruitbigfish.com for any questions or referrals regarding the role.

Big Fish is a boutique recruiting firm specializing in the talent needed to drive policy change.

Learn more at recruitbigfish.com.

Mission

Young America’s Foundation (YAF) is committed to ensuring that increasing numbers of young Americans understand and are inspired by the ideas of individual freedom, a strong national defense, free enterprise, and traditional values.

Position Summary

The Front Office Manager serves as the face of Young America’s Foundation, ensuring that all guests, callers, and staff are greeted with professionalism and warmth. This role maintains a well-organized, welcoming front office environment that reflects YAF’s values and commitment to excellence.

The ideal candidate will be proactive, detail-oriented, and able to manage multiple responsibilities with grace and efficiency. From overseeing the reception desk and coordinating mail and shipments to supporting internal operations, the Front Office Manager plays a key role in the smooth functioning of daily office activities and in creating a positive first impression for all who engage with YAF.

Reports to: Chief Operating Officer

Key Responsibilities

• Welcome and direct all visitors, staff, supporters, students, and guests.
• Answer and direct all phone calls (via Zoom phones) to appropriate staff members.
• Manage all mail and deliveries, including USPS, UPS, and FedEx.
• Assist staff with shipments for off-site student and supporter events.
• Support the COO with building and parking access for staff, interns, and guests, including key fob and access card management.
• Maintain office and mailing supply inventories.
• Oversee YAF’s storage units and track inventory across multiple locations.
• Coordinate with property management on office needs, cleaning services, and maintenance.
• Keep common areas, supply rooms, and meeting spaces organized and presentable.
• Perform data entry as needed.
• Coordinate in-office meals and catering for staff events.
• Work with vendors for deliveries, maintenance, and office furniture/supply orders.
• Perform other duties as assigned.

Qualifications

• Deep commitment to YAF’s mission and programs.
• Strong knowledge of conservative ideas and alignment with the Conservative Movement.
• 2+ years of prior office management experience preferred.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency in Microsoft Office (including Excel and Mail Merge).
• Familiarity with Zoom phone systems.
• Experience with Salesforce or similar CRM (or willingness to learn).
• Reliable, punctual, self-motivated, and adaptable.
• Bachelor’s degree or equivalent experience preferred.

Physical Requirements:

• Ability to move boxes and equipment up to 50 pounds.
• Mobility to access office equipment, file cabinets, and storage areas.

Compensation & Details

• Location: YAF National Headquarters — Reston, Virginia (in-office)
• Start Date: December 2025
• Salary: Based on experience and previous salary history.