Job Description
The Fair Food Standards Council (FFSC) is hiring a Human Rights Investigator to join a team dedicated to a sustainable agricultural industry and the human rights of farmworkers. Human Rights Investigators are primarily responsible for leading FFSC's grower audits, including interviewing, note-taking, and analysis; as well as FFSC's 24/7 complaint hotline, including intaking, investigating, and resolving sensitive complaints.
About FFSC
The mission of the FFSC is to monitor the development of a sustainable agricultural industry that advances the human rights of farmworkers, the long-term interests of growers, and the ethical supply chain concerns of retail food companies through implementation of the Fair Food Program (FFP), a unique worker-led, market-driven social responsibility program that emerged from the Coalition of Immokalee Workers’ successful Campaign for Fair Food. The FFP has been recognized by human rights experts as “the best workplace-monitoring program” in the US and “one of the great human rights success stories of our day.” To learn more, please see the FFSC’s annual report.
FFSC Investigators are based in Tampa, St. Pete, Sarasota, and Miami. Flexible trust-based remote work arrangements are the norm; however, work-related travel to farms across Florida and throughout the Southeast, Mid-Atlantic, and elsewhere is integral to the position. Investigators are expected to be available in Florida from November through May.
Responsibilities
- Coordinate and conduct comprehensive audits of participating growers’ operations;
- Intake, investigate, and resolve confidential complaints received through a 24-hour live hotline;
- Conduct sensitive interviews with farmworkers, supervisors, and management;
- Prepare detailed, accurate notes from interviews and complaint investigations;
- Work closely with FFSC analysts, attorneys, and other investigators to improve auditing methods and tools;
- Organize and analyze data from audits, complaints, and investigations using the FFSC database;
- Perform additional duties and projects as assigned.
Qualifications
- Fluency in Spanish;
- Strong communication and interviewing skills in Spanish;
- Strong attention to organization, detail, and accuracy;
- Strong critical thinking and problem-solving skills;
- Ability to perform well in a fast-paced setting requiring flexibility, frequent travel, and irregular hours;
- Ability to meet tight deadlines and handle competing priorities;
- Ability to work well as part of a team and independently;
- Discretion and maturity in dealing with confidential information;
- Comfort working in rural areas, including onsite at farms (outdoors, in high heat) for extended periods of time;
- Demonstrated commitment to human rights; and
- Desire to work closely with people of different nationalities, gender, and education levels.