City Year Dallas is seeking a creative, collaborative, and results-oriented individual to serve as a Learning and Development Manager. Reporting to the Learning and Evaluation Director, this position is responsible for supporting the development and implementation of AmeriCorps members training and data.

The Learning and Development Manager will work closely with City Year program staff to create differentiated instruction and training for AmeriCorps members to ensure the facilitation of high-quality service.

Responsibilities

The Learning and Evaluation Manager supports the service delivery trainings for AmeriCorps, including utilizing data to inform decision-making efforts:

Corps Member Development (70%)

Execute trainings for AmeriCorps members, including events such as Pre-Service Training (3 weeks in July-August), a Mid-Year Summit (January) and ongoing trainings year-round (weekly - September, 2 days per month – October-May).
Work with the Learning and Evaluation Director to enhance a comprehensive learning and development program for AmeriCorps members that varies for high school and college graduates.
Provide targeted trainings to support AmeriCorps members in their implementation of whole school supports and individual student academic interventions.
Provide one-on-one and team-level intervention curriculum and tutoring resources to support academic interventions
Support Learning and Development workstreams (Leadership After City (LACY), Diversity Belonging, Inclusion, and Equity (DBIE), and Senior AmeriCorps Leaders (SLs), plus other workshops designed to support the professional development of AmeriCorps Members.

Analyzing and Evaluating Data (20%)

Analyze student-level and ACM-level data to assess the impact of specific programming
Monitor cyschoolhouse (City Year’s internal online database), including data entry, as well as train and support staff and AmeriCorps members on its use
Ensure all deadlines for data collection and analysis are met
Use data strategically to help inform service delivery, learning, and development to ensure corps members and staff are committed to student success and equipped to meet City Year standards as practitioners in schools
Utilize data to identify training needs for AmeriCorps members and assess needs on an ongoing basis.
Utilize feedback gained in coaching sessions by Impact staff to improve supports and training for AmeriCorps members.

Program and Service Operations (10%)

Coordinate training needs with Learning and Evaluation Director to ensure efficient use of resources
Ensure the program is aligned and responsive to the ACME (AmeriCorps Member Experience)
Work with City Year Headquarters to share best practices in training and to continue to develop the Learning and Development program
Develop and manage external relationships with trainers across the DFW area
Devote up to ten (10) days a year to corps member recruitment interviews
Attend and mobilize team for whole site events like Opening Day, MLK Day, Annual Fundraiser Gala, Graduation, and other site-wide events
Other duties as assigned

Qualifications

In order to succeed in the Learning and Evaluation Manager role, a candidate must demonstrate proficiencies in the following areas:

Team Leadership and Collaboration

Leverages diverse strengths of team members to achieve desired results
Coaches and empowers others to lead
Addresses and resolves team conflict swiftly and effectively

Problem Solving and Decision-Making

Links problems and symptoms to identify underlying issues and focuses on addressing most critical, high-impact issues
Organizes appropriate information, expertise, and diverse perspectives for self and others to develop optimal solutions and manage decision-making

Communication

Excellent written and oral communication skills
Strong group facilitation and presentation skills
Ability to break down large concepts into teachable bits that others can internalize easily

Executes to Results

Strong attention to detail and proven organizational and project management skills
Ability to manage self and others

Additional Required Experience and Qualities Needed

BA/BS required; Master’s degree a plus
2+ years of experience working with or for an urban school district
Knowledge of Dallas ISD schools preferred
AmeriCorps/City Year experience a plus
Strong group facilitation and presentation skills
Experience in data management and data analysis techniques
Demonstrated ability to work with and inspire a diverse team in educational, community service, or youth development organization
Knowledge of the Texas Essential Knowledge and Skills
Knowledge of standards-based curriculum and instruction
Strong commitment to and experience developing a diverse and inclusive workforce and working effectively with people with different work styles and backgrounds
Excellent problem-solving skills
Ability to work with and interact with multiple, diverse stakeholders
Able to execute on goals within flexible and changing environments
Willingness to powerfully represent City Year, including wearing the City Year uniform, and upholding all City Year professional standards

COVID-19 Notice

Our number one priority is the health and safety of our employees and AmeriCorps members and their families; our students and school partners; and the community at large from COVID-19. Proof of COVID-19 vaccination is required for employment and service – all staff members, including remote staff, and AmeriCorps members are required to be fully vaccinated* no later than their start date. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the organization pursuant to applicable law. Notwithstanding any language herein, City Year will comply with any state, local, or federal orders, statutes, or regulations that may conflict with the COVID-19 vaccination policy.

*Individuals are considered fully vaccinated 14 days after receiving the second dose of a two-dose vaccine (Pfizer or Moderna) or one dose of a single-dose vaccination (Johnson & Johnson).