Marketing & Communications Specialist

ChicagoCAC employees are expected to perform their job duties and act in a manner consistent with the Core Values of the organization. Responsibility Summary The Marketing and Communications Specialist develops strategic, mission‑driven content that elevates the organization’s brand, supports engagement and fundraising goals, and strengthens audience connection. This role creates high-quality written and visual content across digital and print channels, develops campaign landing pages, embeds and optimizes donation experiences, and provides insights through ongoing KPI reporting. Reporting to the Director of Marketing & Communications, the Marketing and Communications Specialist is an integral member of the Chicago Children's Advocacy Center (ChicagoCAC) marketing and communications team, transforming the experiences of our community, staff, and partners into compelling content that increases engagement, activates donors, inspires supporters, and honors those we serve.

DEI&AB Culture Commitment: The Marketing & Communications Specialist (MCS) is responsible for creating an inclusive environment that demonstrates equity, inclusion, accessibility, and belonging to our clients, ChicagoCAC employees, and partners. The position also assists in ChicagoCAC’s Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB) initiatives.

Primary Responsibilities Responsible for developing, producing, and managing compelling content that tells the organization’s story, elevates its mission, and supports fundraising, advocacy, and program awareness.

• Lead and execute all social media initiatives to ensure robust/relevant content is shared
• Supports media inquiries, press releases, and requests from reporters, in partnership with the Director of Marketing and Communications
• Produces standard graphic design assets (e.g. flyers, social graphics, digital ads, reports), ensuring branding alignment
• Collaborates with colleagues to create and disseminate print and digital marcomm pieces, including but not limited to e-newsletters, fundraising, and program collateral, etc.
• Maintains and manages editorial content calendar and communication workflows (internal/external)
• Coordinates marketing intake and intake workflow management, supporting the Director of Marketing and Communications with prioritizing projects
• Conceptualizes and develops creative content across several focused and overlapping campaigns, including social media, video scripts, web copy, and email campaigns (internal & external), and more.
• Collects, analyzes, and reports on KPIs, including email performance, web traffic, social engagement, and campaign results.
• Creates and optimizes landing pages for campaigns, events, and programs (copy, layout, SEO, A/B tests).
• Develops and deploys monthly external e-newsletter and weekly internal updates, working with the Director of Marketing and Communications for review.
• Manage vendors, such as coordinating with print vendors, external photographers, videographers, and graphic designers, to receive collateral and ensure brand standards are met.
• Embeds and configures donation pages/forms (UTM tracking, conversion best practices, testing, accessibility).
• Reviews program materials and signage across the organization to ensure adoption of approved branding and standards.
• Other duties as assigned

Event Fundraising Support

• Create and drive the marketing and communications efforts for all fundraising and agency-wide events.
• Develop marketing event timelines and budgets, ensuring we meet deadlines.
• Work closely with the Director of Development, Events Coordinator, and Event Consultant to support overall event logistics, event set-up, and close-out.

Discretion The Marketing & Communications Specialist has a mid-level range of discretion and independent decision-making.

Supervisory Responsibilities May supervise Marketing interns yearly.

Relationships The Marketing & Communications Specialist closely with the Chief Development & Marketing Officer, Director of Development, the Marketing & Development team, and members of the ChicagoCAC staff.

Qualifications

• Bachelor’s degree in Marketing, Communications, or a related field (e.g., Journalism, Graphic Design, Creative Writing) with a minimum of 3 years of relevant, hands-on experience, OR minimum 5 years of relevant professional experience in lieu of a degree.
• Demonstrated experience managing social media platforms, executing marketing campaigns, and utilizing basic graphic design tools (e.g., WordPress, Canva, Adobe Creative Suite, Microsoft Office Suite).
• Strong writing skills with the ability to communicate clearly, professionally, and on time.
• Project management experience preferred, including the ability to manage multiple priorities and meet deadlines.
• Experience supporting events and/or fundraising initiatives preferred

Benefits In addition to making a significant impact on children’s and families’ lives, ChicagoCAC offers amazing benefits for our staff, which include:

• BCBS HMO and PPO healthcare coverage options with an opportunity to add family members to plans.
• Free life insurance at 2x your salary up to a maximum of $200,000. 
• Additional pay of 10% of your salary up to $7,500 per year (available after 6 months of employment) to use towards a menu of benefits such as: additional health benefits, dental, vision, long-term disability short-term disability, 403b plan, a Roth option, legal coverage, dependent care, flexible spending, and taxable spending. 
• Taxable spending may be used for health club membership, fitness activities, tuition reimbursement, student loan repayment, among other options. 
• Paid Time Off (“PTO”): PTO starts accruing the first day of employment and accrues at a rate of 35 days in a 12-month period. 
• PTO days are used for all days off, including holidays and sick time so you have maximum flexibility in the use of your PTO. 
• Timing of vacations may be dependent on client needs, as that’s our first priority. 
• PTO goes up to 40 days after 5 years. 
• Additional PTO for FMLA-related reasons up to 20 days. 
• A remote work policy that provides flexibility in work hours so long as operational needs are met. 
• Regular expert training on evidence-based therapy modalities, which includes being able to earn Continuing Education Units. 
• A casual dress code.
• Enjoy afternoon milk and cookies every Friday! 

If you share our passion for providing hope and healing to children and families who have experienced abuse and trauma, and possess the qualifications we’re looking for, please submit an application!  ChicagoCAC’s Compensation Philosophy:  We believe in fair compensation for your work. Our salary scale is comparable to salaries you would find in Chicago, IL. We believe our compensation program is designed to support, reinforce, and align our values, business strategy, and operational & financial needs with a goal of growth and profitability.  Commitment to Diversity, Equity, and Inclusion:  ChicagoCAC is an Equal Opportunity Employer: BIPOC, persons with disabilities, and LGBTQIA+ people are strongly encouraged to apply. We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact our People & Culture Department at (312) 492-3700.