Parent Engagement Coordinator

Position Summary: Parent Engagement Coordinators are trusted community members who coordinate closely with Children’s Aid and school leadership and have extensive local knowledge and credibility. They liaise between school staff and parents, develop relationships with local organizations, connect parents with support services, and create and oversee parent volunteer and leadership roles. The Parent Engagement Coordinator will focus on creating and aligning supports, programming, and resources with the rich community culture. The position is in a Community School in the Bronx, working collaboratively with Children’s Aid and the school staff.

Location: C.S. 61 Francisco Oller - 1550 Crotona Park, Bronx, NY 10460

Responsibilities:

• Build communication and relationships with parents and caregivers.
• Communicate regularly with parents using various mediums like phone calls, automated messaging, emails and social media.
• Set up and organize the Parent Resource Center under the direction of the Community School Director who works under the day-to-day direction of the Principal(s).
• Create an environment that makes families comfortable spending time at their child's school in support of the school and their child’s education.
• Support the data collection and reporting needed for parent programs and activities.
• Work collaboratively with all parents and school staff to ensure that all elements of the community school strategy are in place and high quality.
• Put the appropriate systems in place to track participation, quality and impact of all activities.
• Maintain contact with the community organizations that provide services to students and their families.
• Link school Parent Coordinators and/or parents to the resources parents need to support their children's education.
• Maintain and ensure that all administrative details of the program are implemented.
• Develop parent programming that’s inclusive and culturally relevant like GED class, computer literacy, entrepreneur, social media marketing
• Performs other related duties, as required for the success of the program.

Qualifications:

Education and Experience:

• Minimum of High School Diploma/GED and prior relevant work experience required; Bachelor’s Degree in Social Work, Education or a related field Preferred.
• Preferably 3-5 years of experience with parent program development or administration, parent training and/or parent advocacy ideally within a school setting or experience managing a project of similar scope and content.
• Experience working in community-based organizations and/or community settings.
• Knowledge and familiarity of the community being served.

Skills and Competencies:

• Bilingual (Spanish/English) required
• Strong understanding of the parental role
• Able to train parents; strong facilitation skills
• Strong planning skills
• Willingness to work part of a team and as a support to their Parent Coordinator colleague (if any of the schools on the campus have a Parent Coordinator)
• Knowledge of the NYC DOE school-system and/or some school-based experience
• Able to navigate campus and relationships with all school-based staff (e.g. principals, PA/PTA leaders, teachers, office staff, etc.)
• Strong interpersonal skills; able to engage a broad and diverse group of people as needed
• Resourceful – able to identify or attract the resources needed to support parents, students and schools
• Liaison skill; able to link individuals to one another and/or to link individuals to organizations based on the situation or the need
• Conflict resolution skills
• Partnership development, linking; strong relationship management
• Competent and confident under pressure
• Strong written and oral communication
• Strong organizational skills
• Basic technology skills