Job Description
The PUFH Logistics & Operations Senior Manager is responsible for the day-to-day execution and operation of the PUFH program. This includes overseeing a team of Managers, Coordinators and Support Staff, and ensuring PUFH customer engagement, local food procurement and on-site operations run smoothly and efficiently to support the small- and mid-sized farmers in our network, our customers (non-profit organizations and commercial clients), and the families we serve. This position reports to the Director of Food System Resiliency & Innovation.
WHO YOU ARE:
- Nimble, agile, and adaptable decision-maker in a fast-paced environment
- Team leader with at least 3 years of experience supervising at least two full-time employees
- Experienced in operations or supply chain work in food production, processing and/or distribution
- Creative and strategic thinker geared toward taking action and creating results
- Detail oriented and organized with strong project management skills and a business mindset
- Spanish language proficiency is a plus but not required
WHAT YOU’LL DO:
The PUFH Logistics & Operations Senior Manager is responsible for the day-to-day execution and operation of the PUFH program. This includes overseeing a team of Managers, Coordinators and Support Staff, and ensuring that the PUFH’s customer engagement, local food procurement and on-site operations run smoothly.
- Oversee the scheduling and staffing of PUFH operations.
- Supervise Coordinators and Managers overseeing programming and operations, including fleet of vehicles.
- Oversee the assignment and successful execution of Special Projects assigned to Coordinators (ex. Market Share CSA).
- Recruit, hire, manage, train and supervise seasonal support staff.
- Develop, maintain, and/or track compliance with SOPs to ensure consistency of program operations,
- Ensure PUFH operations are in compliance with food safety guidance.
- Provide support at and supervision of in-person PUFH operations at least one day per week.
- Meet with new customers identified by the PUFH Program Manager to understand customer needs.
- Continually assess operations capacity and connect new clients with the appropriate Coordinator.
- Work with Senior Manager, Data & Systems, to identify key metrics that can be measured to demonstrate program efficacy and improve how program operates
- Lead the PUFH team in planning for the Main Season and facilitate and participate in regular PUFH team meetings