We are seeking a detail-oriented, self-motivated, and entrepreneurial-minded Professional Programs Coordinator to manage the planning, execution, and growth of our professional training programs. This remote, part-time contract role (24–28 hours per week) offers an opportunity to contribute to meaningful, global work supporting healthcare professionals and families.

Approximately 75% of your responsibilities will focus on our flagship Mindfulness-Based Childbirth and Parenting (MBCP) Teacher Training. The remaining 25% of your time will support shorter professional development courses, retreats, and workshops; alumni services (including mentoring and teacher certification); faculty coordination; marketing support; and other organizational needs.

Program Planning

Collaborate with MBPF faculty and administrative teams to schedule programs and events.
Follow and refine workflow processes to set up new programs and update current systems.
Coordinate with the Director of Operations to ensure smooth program launch and delivery.
Assist the CFO in establishing and managing annual program budgets.
Co-create and support marketing strategies, including social media posts, website updates, advertising, and newsletters.
Anticipate and coordinate accommodations for faculty and participants, including technical, linguistic, cultural, identity-related, or accessibility support.

Program Execution

Manage the application and recruitment process for all professional training programs.
Co-host information sessions, communicate with applicants, and monitor faculty readiness.
Manage financial processes including payments, scholarships, and financial aid.
Administer online learning environments: update resources, edit Wix pages, manage Ruzuku classrooms, set up Zoom sessions, and troubleshoot automation tools like Zapier.
Collect and analyze post-course evaluations and track student certification progress.
Support live classes by creating breakout rooms, monitoring attendance, answering technical questions, and uploading recordings.
Respond to inquiries from prospective and current students, alumni, and the general public.
Manage alumni services such as professional development events, retreats, mentoring, certification support, and a bi-monthly MBCP Teacher newsletter (via MailChimp).
Attend and/or lead regular and ad-hoc meetings with operations, faculty, and the broader MBPF team.

Program Growth

Strategic Partnerships & Outreach

Build and maintain relationships with universities, hospitals, and professional organizations to increase visibility and enrollment.
Identify and pursue opportunities for accreditation or continuing education (CEU) credits.
Facilitate collaborations with other mindfulness-based organizations and researchers.

Alumni Engagement & Community Building

Develop and manage alumni engagement strategies (e.g., networking, peer mentoring, professional development).
Coordinate referral programs to encourage alumni to bring in new participants.
Explore the creation of an MBCP Alumni Advisory Council to guide future program development.

Marketing & Content Strategy

Support the development of alumni testimonials, case studies, and success stories.
Collaborate with faculty to create thought leadership content such as blog posts, guest articles, and conference presentations.
Work with the communications team to optimize website content, email campaigns, and social media outreach.

Data-Driven Growth Strategies

Monitor and evaluate key performance indicators (KPIs) related to enrollment, retention, and engagement.
Use data insights to improve program accessibility and participant experience.
Conduct competitor analysis to ensure innovation and continued relevance.

Diversification of Revenue Streams

Explore alternative program formats (e.g., shorter intensives, hybrid offerings) and tiered pricing models.
Research grants, sponsorships, and donor-funded scholarship opportunities.
Identify potential corporate partnerships in maternity and healthcare sectors.

Qualifications and Background

We’re looking for someone with the following experience and attributes:

Minimum 2 years of program management experience with exceptional attention to detail.
Excellent written and verbal communication skills.
Self-directed and entrepreneurial, with the ability to work independently and collaboratively.
Comfortable navigating a fast-paced environment with agility and creativity.
Familiarity with healthcare, perinatal, or mental health sectors is preferred.
Passion for supporting new families and contributing to intergenerational change.
Commitment to diversity, equity, and inclusion (DEI), with an understanding of accessible program design.
Experience using online learning platforms (e.g., Ruzuku, Moodle, Thinkific).
Proficient in tools such as Google Workspace, Zoom, JotForm, Canva, Wix, MailChimp, Zapier.
Skilled in online community management and virtual learning facilitation.
Experience with outreach, recruitment, and enrollment for educational programs.
Ability to design and implement marketing strategies, especially email and social media campaigns.
Strong storytelling and content creation abilities to communicate program impact.
Experience tracking and analyzing KPIs like enrollment, retention, and engagement.
Comfort synthesizing qualitative and quantitative feedback from evaluations.
Familiarity with basic data visualization (e.g., Google Sheets, Tableau).