Program Assistant

Job Title:  Program Assistant

Job Summary:

CASES is a New York City agency at the forefront of the intersection between behavioral health and the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. Nathaniel Community Success (NCS) is a new alternative-to-incarceration (ATI) program that provides tailored, therapeutic case management services to clients with a range of needs, challenges, and goals. NCS also offers connection to CASES’ menu of wraparound behavioral health, employment, education, and support services.

Reporting to the Team Leader/Clinical Supervisor, the Program Assistant provides a wide range of administrative duties to support departmental program operations. The Program Assistant will interact with program directors and staff, executive staff, government officials, researchers, consumers, and service providers. The ideal candidate will have exceptional organizational skills and attention to detail; strong social and communication skills; a good sense of humor; an interest in skill development; and a tolerance for ambiguity that allows him/her to excel in a fast-paced, deadline-driven work environment at a growing agency.

Shift Hours:  This position is full-time Monday – Friday from 9:00 AM - 5:00 PM

Salary:  The salary range for this role is $47,000 - $50,000 per year

Location Address: 25 Chapel Street, New York, NY 11201. Our office is easily accessible by public transportation.

Workplace Flexibility: On-site - For roles that are 100% in-office/in-person

What You Will Be Doing:

• Coordinate day-to-day administrative activities based on Team Leaders guidance and goals; initiate action on day-to-day matters not specifically requiring the action of the Team Leader
• Assist in gathering, preparing and dissemination of information to Team leader and staff relating to the administration and management of the NCS unit
• Work collaboratively with key staff in central administration, information services, fiscal, development, and the Court Services and Education, Career and Enrichment units to support the operations and management of the NCS unit
• Schedule and coordinate conference calls, interviews, meetings, and training
• Manage departmental information and materials (e.g., staff rosters, policy manuals)
• Facilitate requests from the NCS units to support services (e.g., human resources, information services, facilities)
• Process referrals to the NCS team while keeping a record of each referral
• Ability to quickly learn electronic databases to access information and use project management software and data visualization tools
• Process fiscal documents (e.g., invoices, check requests, credit card expenditure forms)
• Run reports from the electronic health record and conduct some database quality assurance activities
• Prepare meeting materials (e.g., graphs, charts) and take meeting minutes ensuring meeting action items are documented and executed by responsible staff; independently handle some project management of follow-up items
• Assist in gathering data and compiling information for the Team Leader to share with executive, development, special projects staff and government and private funders and licensing agencies
• Other duties, as assigned by the Team Leader or agency executive staff

What We Are Looking For:

• High School Diploma
• Proficiency in Microsoft Office Suite (especially Excel) and other products

Preferred Qualifications:

• Associate degree or higher preferred
• Previous administrative experience a plus
• Data analytic and project management skills highly preferred

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days-off annually
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit  www.cases.org/careers/  to learn more about benefits offered by the CASES

Our Values At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people’s stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. 

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

This position is full-time Monday – Friday from 9:00 AM - 5:00 PM

35 hours per week