Program Director

Department: Programs

Reports to: Executive Director

Salary: Starting at $60,000, based on experience and education

The Family Room provides nurturing, home-like visitation spaces for families experiencing foster care separation, offering a compassionate alternative to traditional supervised visitations. By creating environments filled with warmth and dignity, The Family Room helps families reconnect emotionally and practically. These spaces offer critical moments of healing, trust, and togetherness, while affirming their worth and strengthening family bonds. The organization strives to build pathways toward lasting stability and connection for families in need.

GENERAL FUNCTIONS

The Family Room is seeking a Program Director to serve Clackamas and Multnomah county locations. In this role, the Program Director is responsible for safely and effectively managing a diverse group setting of parents and children who are separated in the foster care system. This position must ensure visits are organized, educational, therapeutic and helpful in facilitating supervised visits while assessing parental capacity. The Program Director must collaborate with Oregon Child Welfare, community partners, and volunteers while demonstrating a commitment to our mission of strengthening families and promoting child welfare. This role requires an individual who can manage a high energy environment, de-escalate conflict, maintain consistent boundaries while displaying a strong ability to problem solve and multitask.

PROGRAMMATIC DUTIES:

• Facilitate and supervise Family Time (visitation) sessions as scheduled at assigned locations
• Schedule volunteers and function as the liaison for all scheduling updates and changes
• Receive and review referrals to the program
• Coordinate with birth parents, resource (foster) parents, and child welfare caseworkers to establish a weekly schedule for family time (visits)
• Coordinate ongoing transportation for each child
• Oversee meal preparation and execution
• Build trauma-informed relationships with each parent and child
• Provide professional education, guidance, and feedback to parents as needed
• Take regular and ongoing inventory of program supplies and restock as necessary
• Provide weekly visitation summaries to each family’s ODHS caseworker within 5 business days
• Write Quarterly Program Summary and Parental Assessments to distribute to legal parties and parents.
• Attend family court hearings and Child Welfare case related meetings as schedule permits
• Advocate for individual families and provide outside support for families on a case-by–case basis, as approved Executive Director
• Attend trainings as requested

QUALIFICATIONS

The following are minimum qualifications for the Program Director:

• Bachelor’s Degree in a social services related field
• Two-years experience in direct client services with a relevant client population
• Clinical parental capacity assessment skills
• Professional writing and reporting skills
• De-escalation and conflict resolution skills
• Proficiency in Gmail, Google Docs/Sheets, Microsoft Word, and Microsoft Excel

Full-time positions at The Family Room are approximately 35 hours per week and include full-time salary and benefits. Hours include each site’s hours of operation. Occasional evening and weekend events (2-3 annually) are required. Tuesdays and Wednesdays are protected office hours from 9am-12pm. Flexible non-office hours are permitted.

The Program Director is directly supervised by the Executive Director and can expect weekly check-ins. Annual performance reviews will be done by the Executive Director.

Employee Benefits:

• 35 hour work week - with occasional evening or weekend events (2-3 times annually)
• Medical, Dental, Vision coverage through Kaiser - employee contributes $150/month
• 10 days Paid Planned Closures (Week before Labor Day and Week between Christmas and New Year)
• 10 days PTO, additional 5 days after 5 years
• 5 days Paid Sick Leave
• 6 paid holidays (New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day) plus Wellness Day and Floating Holiday
• 401K Retirement Account with contribution of 2%, following completion of 90 day probationary period. This contribution is not dependent on the employee contributing (not a match). Employees can decide to contribute pre-tax funds to the account.
• Phone stipend $25/month