Job Description
The Public Affairs Specialist supports the development and execution of AAA’s public affairs, advocacy, and community engagement strategies. This role works cross-functionally to advance organizational priorities, strengthen relationships with key stakeholders, and support initiatives across traffic safety, public policy, and community programs.
Key Responsibilities
Support development and execution of public affairs and advocacy initiatives aligned with organizational priorities
Coordinate with internal business units to advance programs, campaigns, and strategic initiatives
Build and maintain relationships with external stakeholders, including community organizations, transportation partners, and government contacts
Assist in planning and execution of events, community outreach efforts, and stakeholder engagements
Provide support for communications efforts, including drafting materials, briefing documents, and internal updates
Monitor legislative, regulatory, and community developments relevant to AAA priorities and identify engagement opportunities
Track and report on program activity, partnerships, and outcomes to support team objectives
Collaborate across public affairs, government affairs, marketing, and business line teams to ensure alignment
Contribute to traffic safety and community-based programs that support AAA’s mission
Required Skills and Capabilities
Strong organizational and project coordination skills with ability to manage multiple priorities
Effective written and verbal communication skills with attention to clarity and accuracy
Ability to build relationships and work collaboratively across teams and with external partners
Analytical and strategic thinking skills with the ability to connect initiatives to broader objectives
High level of initiative, accountability, and follow-through
Ability to operate in a fast-paced, matrixed environment
This role involves travel of about 20%-25%
Qualifications
Bachelor’s degree in Communications, Public Affairs, Public Policy, or related field
4-6 years Corporate Communications or Public Relations
Experience in public affairs, government relations, community engagement, or communications-related roles
Demonstrated ability to support cross-functional initiatives and stakeholder engagement
Strong organizational and time management skills with ability to manage competing priorities
Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
Preferred Experience
Exposure to public policy, legislative processes, or regulatory environments
Experience supporting community programs or external partnerships
Familiarity with transportation, traffic safety, or advocacy initiatives
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify