Senior Communications Manager

D&A Communications
San Francisco Bay Area
Posted 

Job Description

**Candidates must be based in the San Francisco Bay Area

Overview

You will build and grow lasting client relationships, manage and execute projects, and through a deeply engrained equity lens, you will create and implement measurable strategic integrated communication plans that prioritize inclusivity and reflect cultural competency for public agencies and civic organizations as well as private clients.


What You Will Be Doing: Creating a More Just and Equitable Society

As a Sr. Communications Manager you will build deep and long lasting relationships with your clients, act as a trusted and valued advisor to them by providing strategic insights and recommendations to address their needs. You will develop integrated strategic communications plans, lead and manage project teams, manage the day to day project tasks and deliverables, write scopes of work, create and manage budgets, solve problems, communicate with internal and external stakeholders, coach and mentor junior staff and participate in the growth and development of our Agency.

You will work collaboratively with clients to develop and implement a variety of culturally inclusive communication strategies that amplify diverse voices, foster equitable participation, and authentically reflect the communities being served, increasing visibility, awareness, and long-term sustainability. Our client work also includes planning and facilitating multicultural community meetings with hard to reach stakeholders, branding beloved places, spaces, infrastructures, government agency’s, companies and organizations that make up the fabric of our community and working with community groups.

As an equity-first agency many of our clients and projects are focused on reaching people where they are, and ensuring that our tactics are inclusive of engaging those that make up the fabric of our community. We work with community groups and city departments to benefit underserved, diverse communities and address issues and barriers that impact low-income residents and communities of color such as mobility and access to transportation and affordable housing, to raising awareness about environmental resilience; to creating marketing strategies that reflects an equity lens; to creating public policy initiatives that ensure diversity and inclusion is valued. You'll engage with stakeholders and community thought leaders through focus groups, town hall meetings, surveys, webinars, and more.


Who You Are

You have a natural interest for social change through policy or government. You are someone who is and always has been passionate about diversity, equity and inclusion, and making a positive impact on your community. You have a proven track record of cultural competency and sensitivity, with success in building meaningful relationships and trust with individuals with diverse backgrounds, including underserved and underrepresented communities.

You have the confidence, presence, and presentation skills to make recommendations to clients on how to best approach their issues. You are a driven leader with a growth mindset who can guide and lead a team of internal and external partners to move things forward. You will use your experience and expertise as a communications professional to craft compelling strategic campaigns for your clients, you have the ability to engage, inspire, and motivate those around you to meet and exceed desired outcomes. You can maintain a holistic view of projects without losing track of the details. You are comfortable acting decisively when necessary to keep projects on time and on budget. You can coordinate tasks; create a project plan; manage and oversee budgets and team resources; and excel at identifying a clear-cut plan of action and the resources needed.


You possess a strong work ethic, are a self starter and you do what it takes to get it done on time and well. You are highly organized and detail oriented and don’t flinch when you are thrown a curve ball or two. You love solving problems, you enjoy engaging and collaborating with others and are not afraid to hold yourself accountable.


You can effectively communicate and have the ability to solve problems quickly and efficiently. You are a gifted writer with the ability to match the voice of the client and our Agency. You have experience managing clients and the ability to best understand their unique needs (both stated and unstated). You have experience developing integrated communications programs to reach diverse audiences, including branding, marketing, digital media, advertising, public education, and engagement and you have a good understanding of social media and how to leverage it on campaigns.


Because D&A champions new and innovative approaches, we will rely on your ability to pitch non-traditional ideas in ways that inspire client confidence. You can synthesize dense information and prioritize project goals. You are comfortable with delivering presentations, interacting with clients and the public, and facilitating meetings with diverse communities. You excel at leveraging cultural insights and data to craft impactful marketing strategies that authentically connect with multicultural and global audiences. You are committed to engaging with and empowering diverse communities through targeted outreach, meaningful partnerships, and programs that drive equity and inclusivity.



Key Responsibilities

  • Client service
  • Client relationship management
  • Strategic communication counsel
  • Project delivery
  • Project management
  • People management
  • Project administration
  • Contract and budget management
  • Leadership
  • Coach and mentor junior team members
  • Writing
  • Community Engagement


Education

  • BS/BA in a discipline related to Communications, Public Relations, Marketing, Journalism, or English (a plus)
  • 10+ years of experience in PR, Communications, Marketing, Advertising, or Public Affairs. Agency experience strongly preferred.
  • 7+ years of managing client relationships
  • 7+ years of project management experience (handling multiple projects simultaneously)
  • 7+ years of leading project teams
  • 6+ years of coaching and mentoring junior staff
  • Demonstrated experience developing, directing, and executing integrated strategic communication plans
  • Experience working directly with diverse and underrepresented communities, demonstrating an ability to deeply understand their unique needs and build trust-based, meaningful connections.
  • Strong understanding of how cultural differences influence behaviors and decision-making, with the proven ability to craft inclusive and culturally resonant messaging that connects authentically with diverse audiences.
  • Demonstrated success in designing and executing strategies that advance diversity, equity, and inclusion across multiple platforms, leveraging collaborative partnerships to amplify impact and drive sustainable change.


Employer Information

D&A Communications is an equity-first communications agency creating meaningful and lasting social change for over 25 years. We are devoted to bridging the needs of diverse communities and our client's goals through integrated communications, authentic engagement, and public participation programs that create real-world transformation. Our mission is to build human connections and empower all people to make a transformative change that elevates our communities, creating a more just and equitable society.