Specialist, Health Center Growth and Development

The National Association of Community Health Centers (NACHC) is the national membership organization for the nation’s federally qualified health centers (also known as FQHCs or Community Health Centers). Health centers are nonprofit, community-directed health clinics that provide access to high-quality, culturally competent, and comprehensive care to people living in medically underserved areas. NACHC strengthens the health center movement through advocacy, training, and technical assistance, clinical and operations support. NACHC is committed to an equitable, diverse, and inclusive workplace.

NACHC's Health Center Operations and Governance (HCOG) functional area strives to preserve, strengthen and expand the health center movement. We do this by supporting the health center volunteer Boards of Directors and workforce with leadership development, operational performance improvement tools, and through the application of data to inform decision making and drive learning.  We design, deliver and evaluate health center training services with three guideposts in mind: content relevance, engaging instructional design and leveraging partnerships. This ensures an impactful and practical learning experience that directly translates into a thriving health center for communities, patients and employees.

Reporting to the Director, Health Center Growth and Development, the Specialist, Health Center Growth and Development will be responsible for the provision of project management and support for NACHC’s Health Center Growth & Development training and technical assistance (TTA) portfolio. This role will support the development, design, and implementation of projects and resources related to the growth, development, and expansion of community health centers. Relevant topic areas include Look-Alike Health Centers, New Access Point Applications, Health Center Community Needs Assessments, Program Compliance, Scope of Project, and Outreach & Enrollment.

Key Responsibilities

• Contribute to the development of relevant training and technical assistance (TTA) programs and resources for health center growth and development.
•  Support the coordination and delivery of health center TTA activities.
•  Provide project management for NACHC’s health center growth and development TTA portfolio and contribute to the operations and financial stewardship for the health center growth and development portfolio.
•  Contribute to marketing content and suggest approaches for informing stakeholders about the health center TTA program.
•  Contribute to NACHC’s overall programming and objectives.

 Skills, Knowledge, and Expertise

• Knowledge of nonprofit healthcare, primary care, and leadership approaches.
• Up to five years’ experience in:
• establishing, maintaining, and growing internal and external partnerships.
• project management and detailed, timely reporting.
• hosting and executing learning or educational programs in various formats (e.g, in-person, hybrid, virtual).
• adult learning and/or engagement strategies.
• verbal and written communication skills, including contributing to marketing materials.
• customer service and interpersonal skills and ability to work with variety of stakeholders (board members, subject matter experts, health center staff, peers, etc.)
• Bachelor’s degree in related discipline.
• Commitment to NACHC’s Mission and Pillars.

Technical Skills

• Use of Project Management Software Tools (i.e. Sharepoint, Asana, Excel, Confluence, etc.).
• Use of virtual platforms such as Zoom, etc. to host learning events.
• Use of Microsoft Suite to complete daily tasks.
• Ability to learn and support the coordination of programs on a Learning Management System
• Ability to learn and use data collection tools such as Qualtrics.