Job Description
Sr. Manager, Communications
Microsoft
Redmond, WA
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
In Talent, Learning, and Insights (TLI), we are empowering all employees to do their best work by activating learning and delivering on the promise of a growth mindset, developing leaders in all parts of the organization, and personalizing work so that all employees can do their best work. When we do these three things well, we see our work reflected in a culture we can all be proud of.
If this sounds interesting and you are an experienced communications manager, storyteller, and public relations guru we have an exciting opportunity for you. We are seeking experienced professionals with a passion for creating engaging content and bringing stories to life through people experiences who can help us drive our executive and ‘OneTLI’ messaging and communications strategy.
Responsibilities
Lead strategy, planning, design, and implementation of executive communications for TLI CVP internal and external engagements (monthly updates, All Hands, keynotes, LinkedIn, broad company-wide communications, PR, Teams posts, Yammer responses, articles, blogs, program related messaging, etc.)
Drives an over-arching cadence of communications and platforms for employees.
Drives the adoption and use of new technology and tools to help facilitate communication efforts.
Develop strong measurement goals and use data to determine effectiveness of vehicles and engagement.
Ensures alignment to HR and/or corporate employee communications focus areas (mission and strategy, accelerating culture change, employee pride, encouraging evangelism, etc.).
Create content and storytelling that is current and aligned with internal and external relevant corporate guidance (e.g., legal and policy regulations, financial).
OneTLI communications – ensure message consistency across all audiences for clarity, coherence, and alignment:
Maintain and update TLI internal messaging guides and cross org artifacts (messaging toolkit & framework, style guides, strategy memo, Sharepoint site, etc.).
Program consultation - provide guidance and expertise to program owners for executive-level presentations and content they distribute.
Liaison, key point of contact for TLI to HR Comms and Corp Comms/PR for any internal and external communications related matters.
Qualifications
Knowledge, Skills and Abilities
Business Acumen - The ability to understand the parts of the business and their interrelationships. This includes skill in understanding the industry, competition, and expected future developments and challenges, the business's competitive strengths and weaknesses, opportunities to grow the business and reduce operating costs; and awareness of the environment for opportunities.
Ambiguity Management - The ability to manage ambiguous and conflicting strategic interests and/or objectives, including sorting and prioritizing ambiguous information so as to arrive at a sound business decision.
Executive Presence - The ability to interact confidently with senior leaders of the organization in order to present/defend/clarify concerns or issues regarding an existing project, program or solution. This includes the ability to confidently address difficult questions, handle push back from a high-level audience, and maintain an executive demeanor while engaging in difficult or sometimes high-pressure situations.
Project Management - Knowledge of and the ability to carry out the process of planning, organizing, and managing tasks and resources to accomplish a well defined objective. This includes the ability to manage and provide project deliverables, optimize the contribution of the people involved, and assess the impact of project decisions on quality, productivity, schedules, cost, performance, etc.
Written Communications - The ability to prepare clear, accurate, and understandable written text, and follow the basic rules of spelling, grammar, and punctuation. This may include the ability to create and receive/understand memos, emails, proposals, reports, and professional or general correspondence. This may also include the ability to comprehend, communicate and deliver technical information to audience in a manner that is adapted to their needs, level of understanding, and background.
Minimum Qualifications
Bachelor's degree in Business, Marketing, Communications, or related field AND 10+ years of Communications, Marketing Operations, Field Operations, Program Management, or related experience
Preferred Qualifications
Minimum qualifactions AND Master's degree in Business, Marketing, Communications, or related field.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.