Strategic Response Policy Manager, Strategic Response Policy

Meta is looking for a Policy manager with with crisis, risk management and executive decision support experience gained in tech, business, or government policy to join our Strategic Response Policy (SR Policy) team. The team's purpose is to handle crisis situations that require cross-functional coordination, and communication to leadership, in order to mitigate serious risks to the company or the community. This could relate to pieces of content posted on the platform, the impact of terrorist attacks and violent incidents on our platforms, and thinking strategically about how geo-political events may present policy risk. SR Policy sits within our Content Policy team which is responsible for setting our Community Standards and Business Policies governing content on the platform. The role of SR Policy is to help leadership make enforcement decisions in the most critical cases when operating under significant time pressures and stakeholder scrutiny. To do that we operate a global 24/7 on-call shift system, with responsiveness and accuracy of communications being of paramount importance. he SR Policy Manager will provide a focal point for issues across the Americas region and work on issues as they arise irrespective of geography. SR Policy is a global team that responds to issues across regions and time zones.

Strategic Response Policy Manager, Strategic Response Policy Responsibilities:

• Orchestrate and coordinate cross-functional crisis response to major geopolitical or violent events
• Manage high profile escalations within the company including: chairing cross-functional meetings, aligning decision-makers, and escalating issues to leadership for decision as needed
• Proactively identify and assess potential risks, and work with policy, communications, legal, and operational teams to develop risk mitigation approaches, and drive cross-functional implementation, particularly relating to content issues
• Operate independently, and experience managing multiple internal stakeholders, balancing differing opinions and perspectives, and assessing risk to provide effective policy advice to leadership
• Produce and present internal communications for leadership to inform them of ongoing situations, and provide recommendations and decision support
• Inform policy development work, partnering with subject-matter experts to develop global policy standards
  
  

Minimum Qualifications:

• 8+ years of experience in program management, public policy, policy enforcement, law, government, national security, law enforcement, media, product management, or a related discipline
• Bachelor’s degree in Public Policy, Public Affairs, Public Administration, Law, Political Science, or a related field
• Knowledge of geo-political, security, or civic issues in the Americas, how they intersect with social media, and the possible impacts real world events will have on the safety of the community
• Distill complex issues clearly in writing and verbally, in a multi-tasking and fast paced environment
• Experience providing decision support and advice to executives
• Effective at consensus-building, and communicating with internal audiences
  
  

Preferred Qualifications:

• Experience in Trust & Safety, Strategic Response, or Crisis Management
• Experience driving and managing multiple projects simultaneously in a deadline-driven environment
• Experience framing and briefing difficult decisions to leadership
• Make difficult decisions under pressure, use critical thinking skills, experience drafting communications, and demonstrate leadership and experience organizing and building relationships with teams across the company
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

$153,000/year to $224,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.