Job Description
Nestled just outside of Asheville, North Carolina, The North Carolina Arboretum (TNCA) is currently seeing a Volunteer Coordinator.
Mission achievement is best served by the active participation of citizens of the community. The Arboretum accepts and encourages the involvement of responsible volunteers at all levels of the agency and within all appropriate programs and activities. In doing so, TNCA is seeking a Volunteer Coordinator to be responsible for the coordination of The North Carolina Arboretum’s volunteer program. This is a highly administrative position that will also spend a great degree of time personally interacting with the public, volunteer corps and departments.
Aligning with the Volunteer Policy, the Coordinator will use the Arboretum’s mission and business needs as a guide for the recruitment, selection and placement of volunteers throughout the campus and will maintain all library assets. The Coordinator develops and maintains collaborative work relationships with volunteers, visitors to the Arboretum and staff. In conjunction with Arboretum leadership, the Coordinator will be responsible for setting and maintaining the strategic direction of the volunteer program in alignment and support of the mission and vision of the organization. As the leader of the volunteer program, this role will be responsible for collaborating with staff to develop effective volunteer opportunities, oversee volunteer recruitment, placement and orientation and foster relationships between employees and volunteers. It will serve as a consultant and advisor to supervisors and volunteers on all aspects of the volunteer program, develop volunteer recognition program and events, maintain volunteer communications, develop and maintain program and volunteer records, reports and statistics and administer the volunteer program budget.
Required: Bachelor’s degree from an accredited institution and two years of volunteer program administration experience or equivalent combination of training and experience. Proficiency in standard office software including word processing, spreadsheets, email and databases. Demonstrated success in providing excellent customer service
Preference: Certification in Volunteer Administration (CVA), Master’s Degree in education, public administration, parks and recreation or similar topics. Previous experience managing a volunteer corps. Previous work experience at a university or non-profit organization including public garden, arboretum, zoological park, nature center or similar