Volunteer Engagement Specialist

Job Title: Volunteer Engagement Specialist

Reports to: Director of Volunteer Involvement and Digital Media

Status: Full-Time / Exempt

Hours: 40 hours/week, Monday–Friday from 10/11am-6/7pm (Tuesday-Saturday negotiable)

Compensation: $25-27 per hour

Location: Little Bit Therapeutic Riding Center

Overview

The Volunteer Engagement Specialist develops and sustains a strong pipeline of individual and corporate volunteers to support the Little Bit mission. This position leads recruitment, onboarding, training, and recognition efforts that promote meaningful engagement and long-term retention. Guided by a commitment to accessibility, equity, and PATH Intl. safety standards, the Specialist ensures that every volunteer experience is positive, mission-aligned, and contributes to program success.

Key Responsibilities

Volunteer Recruitment & Outreach

• Plan and execute outreach to schools, corporations, and community partners, representing Little Bit at engagement events, volunteer fairs, and other opportunities.
• Design inclusive messaging and accessible pathways for diverse volunteers.
• Lead volunteer recruitment and support for major events including the annual auction, horse shows, golf tournament, and community parades. Act as the primary liaison between development/program staff and volunteers for event coverage.

Onboarding & Training

• • Facilitate volunteer orientations; coordinate Paddock and Leader Trainings with program staff to ensure alignment with program needs.
  • Publish and maintain a predictable training calendar, coordinating pre-work, reminders, follow-up, and record-keeping in Salesforce.
• Ensure clear role instructions, emphasize safety, and foster equitable learning environments.

Volunteer Engagement & Retention

• Coordinate recognition initiatives, including events, milestones, volunteer spotlights, and storytelling.
• Conduct regular check-ins with volunteers to troubleshoot barriers and coach into advanced roles.
• Gather feedback (pulse surveys, exit interviews) and close the loop with improvements.
• Serve as the primary point of contact for volunteers during evening hours.

Communication & Administration

• • Produce timely volunteer communications (newsletters, updates, social posts).
• Collaborate with team members to ensure smooth volunteer coverage.
• Cross-train to cover core duties during absences or exceptionally busy periods.
• Maintain confidentiality in compliance with HIPAA and Little Bit policies.

Qualifications

• • Bachelor’s degree or equivalent experience in nonprofit management, education, community engagement, or related field.
• 2+ years’ experience in volunteer management, community programs, or training/facilitation.
• Excellent relationship-building, group facilitation, and communication skills (written, verbal, presentation).
• Demonstrated commitment to equity, inclusion, and accessibility; experience adapting materials and delivery.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
  • The work environment involves exposure to outdoor elements and occurs around horses. The role requires minor physical exertion, including standing and walking on uneven ground.
  • Proficiency with technology, including MS Office and Salesforce.
  • U.S. citizen or valid resident/work permit.
• Occasional evenings/weekends for events, trainings, and recognition activities.
• Valid driver’s license for local partner/outreach travel.
• Background check required; CPR/First Aid preferred (or willingness to obtain).

Nice to have: PATH Intl. familiarity; experience in adaptive/therapeutic, equine, or recreation settings; bilingual skills.