Individual Giving Manager

Position Description

In line with our current strategic plan, Juma is well-poised to expand our Individual Giving Program and grow our annual budget. To achieve these priorities, Juma seeks an Individual Giving Manager with a proven track record of securing financial support from individual donors.

Working with the Director of Individual Giving, they will design, develop, and implement our Individual Giving Program to raise $681,700 in 2025 through a combination of appeals, events, and frontline fundraising efforts. They’ll be responsible for managing and cultivating relationships with existing donors, maintaining a list of prospective donors, and leading annual fund campaigns.

This position requires exceptional passion and drive for our work and a commitment to working in partnership with various stakeholders. An ability to empathize with donors and clearly communicate our mission is key. The ideal candidate will be proactive, self-directed, organized, and results-oriented.

Primary Duties and Responsibilities

Identify, Cultivate, Solicit, and Steward Prospects/Donors (40% of the time)

• Manage a portfolio of 10-15 individual donors and prospects with the potential to make annual investments
• Conduct 12-20 meaningful visits each year with donors and prospects for field research, cultivation, solicitation, and stewardship
• In collaboration with the Director of Individual Giving, Chief Development Officer, and Chief Executive Officer, identify, develop, and cultivate a significant prospects pipeline as part of the organization’s evolving fundraising strategy
• Plan and implement events and activities (tours, receptions, friend-raisers, etc.) for individual donors, using existing activities as appropriate
• Engage in networking activities or other opportunities to generate potential prospects for cultivation
• Activate, coach, and support staff in cultivating and soliciting donors; proactively collaborating with colleagues across the national organization and each market to develop effective and coordinated strategies for all donors in the pipeline
• Organize the Chief Development Officer and Chief Executive Officer’s monthly donor meeting schedule
• Create and implement moves management plans
• Prepare written proposals, funder pitches, gift agreements, and other materials needed to define, secure, and document individual gifts
• Successfully solicit gifts, negotiate gift terms, and ensure that gift agreements are created and followed
• Maintain an annual pipeline of prospective donors who will be solicited
• Ensure best-in-class donor stewardship

Annual Fund Campaigns (20% of the time)

• Lead Juma’s Spring and End of Year fundraising appeals
• Assist Site Development Leads to develop site-specific individual giving campaign strategies
• Manage online annual appeal logistics, working with the Marketing & Communications Team and program colleagues to create fundraising materials that effectively advance Juma’s mission

National Fundraising Gala and Community Events (20% of the time)

• Partner with the Community Engagement Manager, Director of Individual Giving, Chief Development Officer, and members of the National Development Team to plan and execute Juma’s National Fundraising Gala
• Lead key aspects of planning for Juma’s National Fundraising Gala, including overseeing engagement and communication efforts with Host Committee members and National Board members
• Manage silent auction procurement process for Juma’s National Fundraising Gala and Site Community Events
• Support Site Development Leads with the planning and execution of regional donor events as needed

Marketing/Social Media Strategy (10% of the time)

• Collaborate with Marketing & Communications team to conceptualize and implement online giving initiatives/campaigns
• Work with the Marketing & Communications team to shape the development presence on the website, in communications, and in social media
• Collect, write, and analyze donor-centric social media campaigns and posts

Donor Administration (10% of the time)

• Monitor weekly, monthly, quarterly, and annual activity to achieve individual performance measures
• Maintain accurate and complete records of donor communications
• Track and report relationship management activity using Salesforce and other relationship management tools; assist with review and verification of donor recognition lists
• Prepare regular reports on individual giving and events activities
• Monitor revenue and expenses related to the individual giving program
• Follow the CASE Code of Ethics for Fundraisers and maintain donor confidentiality

Qualifications

• 3+ years of individual fund development experience, specifically with donor cultivation and solicitation
• Experience soliciting $5,000+ gifts, a plus
• A passion for fundraising and supporting youth from under-resourced communities
• An advocate for diversity, equity, inclusion, and belonging practices
• Attention to detail, strong organizational and time management skills
• Excellent written, oral, and presentation skills and experience in developing clear and concise funding proposals
• Ability to function effectively in a fast-paced and entrepreneurial environment
• Ability to work with senior management and national board members
• Previous experience with Salesforce/CRM databases is preferred
• Experience with MailChimp is preferred
• Exceptional written and verbal communications skills
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
• Team player with exceptional interpersonal skills
• Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced, entrepreneurial and inclusive environment.
• LGBTQ, bicultural, and/or minority applicants as well as applicants experienced within foster care systems are especially encouraged to apply
• All prospective staff will be fingerprinted and submit a criminal background check
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Details

Reports to: Director of Individual Giving

Job Location: San Francisco, California

Salary: $65-80k

Classification: Full-time, exempt, with some nights and weekends per business needs

Hours/Week: 40 hours

Hybrid Work Environment: Juma maintains a hybrid work environment. The Individual Giving Manager will be expected to work out of the organization’s San Francisco office two days per week.

Education: Bachelor’s degree or equivalent experience

Benefits Include: Employee benefits include medical, dental, vision, life insurance, a 403B plan, and a significant paid time-off package.

Please submit the following to operations@juma.org:

• A thoughtful cover letter outlining your interest in the position and how your experience or professional goals align with the above requirements and Juma’s mission
• Current resume
• A general writing sample of your choice
• Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.