Research Assistant/College Assistant

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

The CUNY SPS Office of Institutional Research collects, manages and organizes data to support the analytic, reporting and decision-making needs of the college. Office activities include data analytics, designing and building visualizations and interactive dashboards, administering and analyzing institutional surveys, and establishing institutional data governance policies and practices.

Duties and Responsibilities:

Reporting to the Director of Institutional Research, the Research Assistant/College Assistant will:

• Assist in survey administration, analysis and reporting (qualitative and quantitative)
• Compile and analyze quantitative data in numeric tables, charts, and graphs
• Support creation and updates to data visualizations for dashboards and static graphic reports
• Assist with data governance practices and initiatives
• Perform some administrative work (e.g., assist with materials for presentations, meetings, training workshops)
• Other research and/or administrative duties, as assigned

Preferred Minimum Qualification:

• High school diploma/GED

Preferred Qualifications:

• Bachelor’s degree, certificate or college-level coursework from an accredited college or university in a related major/discipline (e.g., data analytics, data science, computer science, information science, etc.) focused on performing data analysis using computer software applications
• Experience analyzing qualitative and quantitative data
• Strong attention to detail and accuracy
• High level of proficiency in Microsoft Office (especially Excel)
• Ability to work both independently and as part of a team
• Ability to meet deadlines, handle multiple assignments simultaneously, and be flexible in an environment with changing priorities
• Excellent communication skills, both written and verbal
• Some experience in coding (SQL, R), dashboard software (Tableau, Power BI), analysis software (SPSS), and/or survey software (Qualtrics) is a plus