Job Description
Selection Process Nº: 102050-6
Salary: $62,413.00 USD annually plus benefits
Contract Type: Indeterminate (Full-time)
Term Details: This position is a Locally Engaged Staff position, subject to the Terms and Conditions of Employment for LES in USA.
Job Function: Administrative
Classification: LE-A2
Location: the Consulate General of Canada in New York
Number of Vacancies: 1
Closing date for application: 20 December, 2022 at 23:59 UTC/GMT -5:00
Apply Here or copy and paste to your web browser the address below.
https://staffing-les.international.gc.ca/en/careers/commercial-assistant-ontario-cngny-102050-en
Summary of Duties:
Situated in the heart of North America, the Province of Ontario is Canada’s economic powerhouse. It is seven times larger geographically than New York, generates nearly 40% of national GDP, and represents 40% of Canada’s population.
Ontario is home to a highly-diversified economy geared towards the future, comprising the 2nd largest financial hub and one of the largest tech clusters on the continent.
The Government of Ontario operates a network of International Trade and Investment Offices (TIOs) in key cities and global markets around the world. The representational bureaus are co-located in Canadian diplomatic missions led by a Canadian diplomat (Head of the TIO) and a locally-engaged team.
Measured by quantitative results, TIOs are mandated to build commercial relations between Ontario and the host country in three ways: (1) Export promotion, (2) Foreign Direct Investment, and (3) Research and innovation partnerships.
The TIO in New York is focused on advancing the Province of Ontario’s interests in the Northeastern United States, which includes the states of New York, New Jersey, Connecticut, Delaware, Pennsylvania, Massachusetts, Vermont, Maine, New Hampshire, and Rhode Island.
The Commercial Assistant (Ontario) is a local employee of the Government of Canada but works with and reports to the Head of Program at the Ontario TIO in New York. Under the general direction of the Head of Program, the Commercial Assistant (Ontario) provides effective and diligent program and administrative support to the TIO so the team can successfully fulfill its mandate within its given territory.
Some responsibilities include, but are not limited to:
- Providing administrative services to support the Head of Program and the office’s investment attraction activities, trade opportunities, and research and innovation partnerships within the TIO area of operation and sector responsibilities.
- Providing information and coordination to the TIO, its headquarters in Toronto, senior management team, members of the Mission’s International Business Development Team, and other partners as required to ensure that commercial opportunities are fully explored and referred to partners in Ontario for further action.
- Serving as a key point of contact to provide Ontario-based clients with information on opportunities and reputable local networks.
- Providing administrative support and logistics coordination in collaboration with TIO colleagues for business events or high-level visits of the Ontario Premier/Ministers, provincial/municipal government Officials, and senior executives as required, as well as Officials and senior executives’ visits to Ontario as required.
- Providing financial support services in collaboration with TIO colleagues related to expense claim documents, financial reporting, budget monitoring, and record keeping as required.
Area of Selection:
Open to applicants who are legal residents or citizens of the United States who are:
- Currently living and eligible to work in the United States;
- Current employees of a Canadian Mission located in the United States; or
- Spouses and dependents of Canada-based staff of the Canadian Missions in New York;
who meet all of the essential requirements stated below, and whose applications are received by the closing date.
Please note that the Consulate General of Canada in New York does not sponsor work authorizations directly or indirectly.
The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.
ESSENTIAL QUALIFICATIONS
Candidates will initially be screened against the Essential Qualifications relating to education, language* and experience.
Candidates must clearly demonstrate when applying to the position how they meet each of these essential qualifications.
*Language will be assessed further during the process.
Education:
Candidates will be required to provide proof of the completion of their education.
- A degree from an accredited university or college in business, economics or a related field; OR a combination of relevant experience of five years of education and training related to the duties and specific areas of competence required by the position.
Language:
- Advanced proficiency/Fluency in English (oral and written)
Experience:
- Minimum one (1) year of recent* experience in an office environment, including providing administrative support to a high-performing team;
- Recent* experience in event planning and execution, as well as supporting projects, initiatives, activities, and VIP visitor programs;
- Recent* experience in financial administration, including tracking budget resources, and processing claims/invoices/payments, and the preparation of reports;
- Experience responding to public inquiries verbally and/or in writing, conducting effective and accurate research, and preparing well-written correspondence and reports; and
- Experience with the advanced use of Microsoft Office (e.g., Word, Excel, Outlook), research databases, and contacts/client management systems (e.g., eCRM, SharePoint, etc.).
*Recent experience is defined as within the last 5 years.
RATED REQUIREMENTS
The Rated Requirements are part of the essential qualifications and are relating to knowledge, abilities and competencies. Methods of assessment for rated requirements may include, but are not limited to, a written examination, an oral interview (online pre-recorded/live or in-person), role-play, practical tests, presentations and/or psychometric assessment.
Knowledge:
- General administrative and financial processes and procedures;
- Microsoft Office Suite, i.e., Excel, Word, PowerPoint, Outlook and other databases, and
- Information management, both electronically and in hard copy.
Competencies:
- Adaptability and flexibility;
- Detail-oriented;
- Effective interpersonal skills;
- Integrity; and
- Team-oriented.
Abilities:
- Prioritize and organize workload, manage multiple competing demands, and work effectively to meet deadlines;
- Communicate clearly and effectively, both orally and in writing;
- Provide excellent client service;
- Take initiative to identify opportunities and solve challenges;
- Research, analyze, and evaluate information effectively; and
- Assist with the organization and implementation of events within tight timelines.
Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.
- Knowledge of and interest in Canada and/or Ontario’s economic and trade interests.
- Ability to work with contacts/client management systems.
- Knowledge of French.
Operational Requirements:
- Normal hours of work for this position are in accordance with the Locally Engaged Staff (LES) regulations of 37.50 hours per week. Preparedness to work extra hours on occasion, including evenings and weekends.
- The position may require some business travel within the office’s U.S. territory, as well as possible trips to Canada.
Conditions of Employment:
Conditions of employment must be met or complied with before being appointed to a particular position, and are to be maintained throughout the employment while being the incumbent of this position.
- Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
- Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada covering the entire employment period.
Additional Comments:
Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture.
Canada’s strength is diversity and it has played a key role in Canada’s history and development. Because of this, the Consulate General of Canada in New York values diversity, equity and inclusion in our workforce.
We offer a competitive salary, generous leave, 12 weeks of paid parental leave and a strong benefits package that includes medical, dental, long term disability and a retirement savings plan. Please find a summary of our benefits package and information on employment eligibility at:
How to Apply
- You must submit your application using the "Apply online" function. Only applications submitted via VidCruiter will be considered, unless a valid reason is presented and accepted prior to the closing date.
- Do not include personal data such as; age, date of birth, gender, marital status, family status, religion or a picture in your application form, CV nor cover letter (as required). Please only include information relevant to the vacancy as requested in the job poster.
- You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. Global Affairs Canada cannot make any assumptions about your studies nor experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your online application.
- Candidates may be required to upload a CV and/or a cover letter in English or French. These documents may be used as a secondary source to validate the answers to the screening questions.
- Applications which do not include all of the requested documents or information and/or which are not received by the closing date will be rejected.
- Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-WSHDC@international.gc.ca prior to the closing date. Failure to do so will result in the application being rejected.
Important Notes
- Only applications submitted in one of the official languages of Canada will be accepted (English or French).
- The language requirement for this position is identified under the essential qualifications (language). In consequence, the assessment process for this vacancy will be conducted in English.
- Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
- Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
- Reference checks may be sought for candidates who succeeded all of the assessments.
- Please note that the Consulate General of Canada in New York does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
- Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
- As recently announced by the Government of Canada, the Policy for Mandatory Vaccination: Canada and the Mission Network is suspended as of June 20, 2022. The Government of Canada will continue to assess the need for additional public health measures, including the possible reintroduction of a vaccination mandate at a later date.
- We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact us at LES-E-Recruitment-WSHDC@international.gc.ca to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
- The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Consulate General of Canada in New York which might arise following the completion of this selection process.
- For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.