Supervisory Refugee Officer

Supervisory Refugee Officer

DEPARTMENT OF HOMELAND SECURITY

Citizenship and Immigration Services

Refugee, Asylum and International Operations Directorate

Summary

This position is located in Refugee, Asylum and International Operations Directorate, Refugee and International Operations, Refugee Operations.

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.

Supervise individuals and teams of individuals who make adjudication determinations on applications for refugee status, asylum, and related humanitarian immigration benefit applications

Conduct supervisory reviews to ensure that benefits and services are being granted appropriately and that an appropriate level of quality in interviewing, case write-ups, and out-processing is achieved and maintained.

Prepare plans, reports, and analyses of refugee operations to include reviewing individual and program performance and taking action to ensure compliance with established requirements, goals, standards, and objectives.

Review operations and policy and make recommendations to improve the consistency and effectiveness of adjudications.

Advise and plan the work to be accomplished by subordinates based on priorities and difficulty of work assignments