External Communications, Co-Brand Card Vice President

As the External Communications, Co-Brand Card Vice President you will be part of an award-winning communications team supporting the #1 credit card issuer in the US, managing external communications/public relations and play an integral role in shaping the go-to-market strategies and messaging for a number of our co-brand credit card portfolios across industries including travel, entertainment and on-demand delivery, as well as some of our exciting features, enhancements and offers that add value across all of our card portfolios.

Credit cards are so much more than a piece of plastic in your wallet – they are a lifestyle product that help make the most of the experiences that people crave from travel to dining, entertainment, everyday spending and more. Plus, they empower people with the ability to build credit and manage the expenses in their lives.

As the External Communications, Co-Brand Card Vice President you will critically consider the 360 integrated marketing/communications approach, develop and execute breakthrough campaigns and tell compelling stories with a fresh, modern and human voice. And have some fun along the way.

Job Responsibilities:

• Develop, present and execute strategic and tactical communications/public relations campaigns that lead business outcomes
• Serve as strategic communications counsel to Chase co-brand card business team leaders and managers
• Collaborate with internal and external Chase marketing support teams (social, brand/advertising, video, content), business leaders, external partners (business and PR teams at co-brand partners) and support agencies to tell a holistic story
• Manage communications/PR agency on campaign execution and measurement
• Coordinate with internal communications team members to pull through meaningful storylines within Chase
• Assist on talent and influencer management for PR purposes, as applicable
• Protect and enhance the reputation of the firm – both externally and among employees
• Some domestic travel required

Required qualifications, capabilities, and skills:

• 7+ years of experience in a communications/PR or marketing role; experience working in the financial services, credit cards or consumer product industries
• Proven experience in proactive and reactive media relations, and proactively executing public relations campaigns that resulted in positive press coverage and support business results
• Relationships with lifestyle and/or business/finance media; experience managing influencer programs
• Superior writing and editing skills with an expertise telling a story visually (PowerPoint); executive presence and presentation skills
• Excellent relationship building and collaborative decision-making skills; the ability to inspire confidence from, and to collaborate closely with teams, internal stakeholders / senior leaders and external partners
• Building meaningful narratives and storylines
• Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company, as well as our external co-brand partners
• Ability to manage several projects simultaneously and keep deliverables on track / flag potential delays
• High level of independence, energy and integrity, demonstrating respect for a diversity of opinions and styles, and taking accountability / accepting responsibility
• Fluency across social media and other multi-media channels; experience with applying measurement tools to demonstrate success
• Must be able to demonstrate speed, flexibility and adaptability. We need a go-getter with the ability to deliver on tight deadlines – and sometimes outside traditional business hours.

Preferred qualifications, capabilities, and skills:

• Experience working in a large company
• Experience in a PR agency setting
• Executive communications experience – consulting directly with an executive/leaders
• Experience working on an integrated marketing team

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans