Executive Search and Transition Specialist

Overview

TSNE (tsne.org) is working to build to a more just, equitable society. We do this by providing capacity building services, consulting and training services, and operational support for hundreds of nonprofits, foundations, community-based groups, and others working for social change. We are partners and colleagues working collaboratively to support areas critical for organizations, including property management, leadership development and support, finance and accounting, human resources, and organizational development. We live by our values as an organization, and are committed to identifying, including, and valuing the unique skills, perspectives and knowledge of each member of our team.

About our Values:

• Justice - A just society is one in which all people have the dignity, resources, power, and self-determination to fully thrive. We seek to create a more just world in all of our work.
• Progress - We commit out resources, expertise, and energy to delivering high quality support and services that make movement toward a more just world possible.
• Impact - We work collaboratively with others to build the capacity and sustainability of organizations who work toward social good.

Responsibilities

The Executive Search and Transition Specialist performs both consulting project support and administrative coordination that contribute to the success of TSNE’s Executive Search and Transition (EST) work. This position plays a pivotal role in supporting the operations, administrative functions, client and candidate experience, consultant relationships, and project management needs of the work. This position reports to the Manager and Senior Consultant of Executive Search and Transition, works across all EST projects and supports all Executive Search and Transition Consultants.

The Specialist serves as the central point of contact for consultants, clients, and candidates, and is responsible for scheduling and logistical planning, information management, research and analytics, production of client deliverables, and maintaining rigorous organization and ownership of projects. The Specialist supports the search team with institutional research, candidate identification and review, and search-related due diligence and ensures the seamless flow of administrative and operational support, including scheduling and coordination of meetings, tracking and responding of email correspondence, execution of contracts, identification of resources and vendors, maintaining databases, payment of invoices, and various project and task management.

This position is an integral part of the executive search and transition team. The position also interfaces with a larger department team in the consulting and training department, providing occasional support as needed to the entire department, and across TSNE business functions. This position will have high touch points with clients, consultants, candidates, and vendors.

Direct Client and Consulting Support – 45%

• Support a smooth customer service-oriented experience for EST clients and consultants; as requested, act as liaison with client organizations, executive search candidates and consultants, ensuring timely written and verbal responses to requests for information, in coordination with internal consulting team.
• Work with internal and external consulting staff to communicate and address client needs and ensure delivery of high quality and timely search support on consulting engagements and special consulting projects.
• Post client position descriptions on job board websites and listservs; track posting progress and provide updates and status reports to consultants; submit posting invoices for expense approval workflows.
• Support on research and analytics for compensation studies, industry mapping, name generation, status reports, scopes, and pitch materials.
• Conduct compensation study analysis and compile reports for leadership positions.
• Build and disseminate client stakeholder surveys with guidance from consultants; collect data produced from surveys, focus groups and interviews in preparation for team analysis and create development of leadership needs assessment reports.
• Under the direction of executive search and transition consultants, attend stakeholder interviews and participate in focus groups, as needed.
• As needed, assist in the development of scopes of work, or proposals, for consulting clients, consultants, and vendors and support on EST client intake and scoping calls.
• Support the development of Executive Search and Transition practices; assist consultants with periodic client check-ins.
• Administer vendor background checks to candidates in coordination with EST team.
• Serve as a supporting thought partner to consultants around client engagements, meeting design and other aspects of the EST team’s work.
• Collaborate with operational support teams (communications, IT, HR) to develop and update EST program materials and promote program and project information and maintain webpage placement listings; updating Consultant Toolkit; etc.
• Conduct ongoing research and analysis to determine the sector’s transition and search needs; provide research and identify information- frameworks, books, articles, and more-to contribute to a resource library.

Operations and Administrative Support – 45%

• Manage and problem solve operations and administrative challenges related to clients, consultants, candidates, consulting services, and vendors; provide logistical support related to team meetings, client engagements, and special projects.
• Communicate and serve as primary contact around logistics and administrative needs to clients, consultants, and candidates.
• Manage and provide scheduling, coordination and communication for client, candidate and stakeholder meetings; take notes during meetings, provide minutes as needed.
• Ensure that client and consulting data is gathered, inputted, and updated in a timely manner into TSNE’s Salesforce CRM and iCIMS Applicant Tracking System (ATS) in collaboration with TSNE’s client engagement team and consultants; triage/problem solve iCIMS technical issues with clients/candidates and TSNE HR and IT.
• Manage and problem solve technical needs for executive search and transition trainings, workshops and client meetings as needed; create virtual meeting invites, monitor chats, mange breakout rooms, ensure availability of proper sound and presentation equipment needs.
• Support the development, editing, and/or finalizing client memos, surveys, reports, presentations and other client and consulting practice materials.
• Manage and monitor consultant and vendor information invoices, contracts, payment information; create, submit, and manage contract requests and amendments.
• Submit invoices for payment ensuring accurate application of funding source and accurate payments in coordination with the accounting department.
• Manage and organize physical and digital EST consulting materials, files, folders, etc.
• Provide on-site (in person and virtual) registration, administration, and logistical support for EST trainings and workshops.
• Capture and maintain accurate market, client and candidate information in TSNE CRM and ATS platforms (Salesforce, iCIMS) to both drive the search process and assist with business development opportunities.

Cross-Departmental Support – 10%

• Work cross-departmentally to support client, consulting, and program services as needed.
• Collaborate with other program staff, external trainers and consultants to ensure successful delivery and evaluation of all programs and consulting services.
• Provide occasional general overall administrative, programming, consulting and client support for the consulting and training department.

Complete other tasks and projects related to the position, as needed.

Qualifications

Many folks who are impacted by biased professionalism standards, such as women, LGBTQIA+, BIPOC, and individuals with disabilities, tend to only submit an application if they meet every requirement listed. At TSNE, we are always looking for enthusiastic candidates who are the best fit for the role, both culturally and through experience. If you believe you’d be a good addition to our team, we look forward to your application!

• Minimum three years of operations and administrative experience.
• Minimum three years of experience in executive search and transition, recruiting, and/or consulting management preferred.
• Experience working with nonprofit organizations and associated internal/external constituents.
• Excellent interpersonal, operational, and administrative skills; ability to juggle multiple tasks and priorities to meet deadlines; exceptional organizational skills.
• Highly detail-oriented with the capacity to multi-task, shift gears and be flexible as necessary.
• Strong written and verbal communication skills; comfort across mediums – email, video, text, phone, etc.
• Advanced computer literacy skills, including Microsoft Outlook, MS Office Suite, Microsoft Teams, Google Suite, Zoom, survey platforms, CRM databases such as Salesforce, and Applicant Tracking Systems (ATS); able to easily learn new systems.
• Experience processing payments and reimbursements preferred.
• Proven ability to handle sensitive and confidential information.
• Ability to demonstrate professionalism, good humor and patience, and to manage stress.
• Enjoys working in a dynamic, fast-paced environment as a part of a growing, high-performing team; comfort with organizational change and transition.
• Ability to take a creative and innovative approach in performing job responsibilities; the curiosity to tackle steep learning curves.
• Ability/desire to work and problem solve independently while also functioning in a team-based environment.
• Demonstrated commitment to supporting diversity, equity and inclusion, both internally and externally.
• Ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs, and personalities.
• A commitment to the work of racial, social and economic justice organizations.
• Ability to travel regionally and work outside of normal business hours including some evenings as needed.

You also believe in and embody our organizational values and the below core competencies:

• Communication – The ability to effectively exchange ideas, concepts, facts, and data with diverse audiences.
• High standard of integrity, ethics, and professionalism – The highest standards of integrity, ethical practices and professionalism are demonstrated in all aspects of work, including interactions with others, decision-making, and the development and delivery of work product. The ability to integrate core values, equity, integrity and accountability throughout all organizational practices.
• Relationship management – The ability to develop and nurture positive, productive relationships with others.
• Collaboration – The ability to collaborate vertically and horizontally throughout the organization and with others.
• Technologically and organizationally functional – Computer skills and demonstrates willingness to learn additional, specific platforms. Also understands and follows the policies and procedures applicable to all staff.

And a strong combination of the following qualifications:

• Soft Skills including exceptional discretion and judgment. Effective verbal and written communication skills with a wide audience. Ability to build productive and successful range of relationships and effectively serve in roles ranging from trusted advisor, teammate, subject matter expert and to coach.
• Demonstrate cultural awareness and some understanding of fostering an inclusive, culturally sensitive, environment. Willing to ask questions, learn, and constructively share and accept feedback. Must be adaptable to a range of audiences and dynamics.
• Just do good work by providing high quality work in fast-paced environment. Strong analytical skills are necessary. Must be flexible and able to manage multiple changing priorities and projects, and be organized and detail oriented. Provide excellent customer service by being on-time and accurate.

Physical Demands/Work Environment

The physical demands described for this position are that of a typical office environment. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Ability to sit and/or stand for extended periods of time in front of a computer screen is an essential aspect of the position. There may be a need to lift and/or move materials or equipment.

Location: Work will be performed between our office located at the NonProfit Center at 89 South Street, Suite 700, Boston, MA 02111 and your home office. This position will require you to be on-site for in-person client engagements and some meetings with TSNE staff, funders, and program participants, which may take place outside of the TSNE office and may require to be on-site more regularly with advanced notice.

Schedule: This position is full-time at 37.5 hours per week and hours are flexible within reason.

Compensation and Benefits

Compensation: The salary range for this position is $60,000-$66,800 and is commensurate with experience.

Benefits: This position is eligible for a full benefits package including:

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and up to 487.5 hours of accrued health leave time for benefited staff annually.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost MetLife Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid Tax-Deffered Annuity through TIAA.
• Up to $1,080.00 in annual commuter subsidy
• No meetings after noon on Fridays.
• ...and more!

TSNE strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE's EEO statement extends to volunteers, interns, contractors, vendors, and clients.

<img src="https://www.click2apply.net/v/mXOQJqI5wbMl7CWGeF42Wm" />

PI220006132