Public Information Representative III Education Outreach

San Jose, CA, USA
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Job Description

Public Information Representative III Education Outreach


Valley Water


Salary: $123,052.80 - $157,622.40 Annually


Job Type: Full-Time


Job Number: 01616-E (re-posted 5-16-23)


Location: CA, CA


Department: Office of External Affairs


Closing: 5/30/2023 11:59 PM Pacific




Do you have a background in environmental education and outreach? Do you have a passion for the environment, sustainability, water conservation, flood awareness, and pollution prevention? Do you want to share this passion with local youth?


If so, check out Valley Water's Public Information Representative III - Education Outreach position.


Valley Water is a premier water district, supplying wholesale water, providing flood protection, and serving as environmental stewards for clean, safe creeks and healthy ecosystems. Valley Water manages 10 dams and surface water reservoirs, three water treatment plants, an advanced recycled water purification center, a state of-the-art water quality laboratory, nearly 400 acres of groundwater recharge ponds, and more than 275 miles of streams. We provide wholesale water and groundwater management services to local municipalities and private water retailers who deliver drinking water directly to 15 cities and nearly two million people in Santa Clara County.


The Public Information Representative (PIR) III in Valley Water's Office of Civic Engagement leads outreach efforts and educational programming in local schools and youth organizations to increase awareness about water conservation, pollution prevention, and flood protection. This individual owns all elements of the program including developing and executing outreach strategies, organizing events, developing curriculum and materials, delivering engaging presentations, and outcome evaluation and reporting.


The PIR III will develop and execute a variety of advanced community and civic engagement activities for youth, the public, Valley Water employees, community organizations, civic leaders, businesses, and schools. This includes leading public presentations and tours, facilitating youth tours, presenting in schools and classrooms, and participating in community outreach events. This position will also provide staff training and guidance on key messaging and public speaking delivery and techniques.


Key Responsibilities include, but are not limited to:


• Assess, develop, and lead a variety of educational programming, curriculum and educational activities for students K-12, college students, and the public.

• Identify, plan, develop and implement educational objectives and strategies to enhance outreach and programming to ensure equal access and reflect diversity throughout the county.

• Proactively identify and outreach to underserved areas and promote equity.

• Schedule a variety of educational events, organize and arrange trainings for teachers, support staff and volunteers.

• Deliver educational presentations at schools, libraries, summer camps, outdoor classrooms, festivals, tabling events, and other youth-focused venues.

• Raise public awareness of Valley Water's outreach programs, flood awareness, water conservation, pollution prevention, recycled and purified water, and other water topics.

• Develop, review, and implement project and team schedules, activities, and operations.

• Collaborate with partners and incorporate volunteer teacher aide opportunities to expand reach.

• Develop, write/ edit, design, and produce materials and curriculum, including overseeing translations.

• Oversee education outreach web pages, including online registration system.

• Provide support to the Board Advisory Youth Commission, including but not limited to leading working groups and supporting the annual Job Shadow Day event.

• Other duties as assigned.


Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.


Ideal Experience:


• Five (5) years of experience or more in performing public information, education, or outreach activities.

• Experience developing and implementing public communication and outreach plans and social marketing campaigns.

• Experience proactively building relationships with other agencies, organizations, and the community.

• Experience working with youth and developing and implementing educational programming and curriculum for students and youth.

• Project management experience, including developing and managing multiple projects and leading teams.

• Experience developing persuasive public materials, messaging and/or educational curriculum and materials.

• Experience developing and leading virtual and in-person presentations such as tours, educational presentations to youth, and presentations to committees.

• Experience outreaching to and working with diverse and underserved communities.

• Event planning experience.


Ideal Skills and Abilities:


• Take general direction and work closely with the Program Administrator to develop goals, strategies and tactics that are measurable.

• Plan, coordinate and implement communication and outreach efforts, marketing campaigns, and educational programs.

• Work collaboratively and effectively with the public, youth, and internal and external stakeholders, including various program and project teams.

• Quickly learn and absorb highly technical information and translate information into easily understandable terms, including tailoring information for different target audiences or grade levels.

• Make persuasive presentations to the public, youth, and internal and external stakeholders.

• Prioritize project activities in a fast-paced environment and complete tasks on deadline without sacrificing quality.

• Outstanding presentation and communication skills, written and oral.

• Lead, guide, supervise and train project teams.

• Prioritize regularly in an ever-changing environment.

• Think conceptually and strategically, while maintaining a results-driven approach.

• Expertise in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) and virtual presentation platforms.


Ideal Knowledge:


• Next Generation Science Standards (NGSS) standards.

• Outreach, communication, and volunteer engagement strategies and tactics.

• Public information and education campaigns, marketing, and social media campaigns.

• Educational programming, including STEM, and latest school curriculum standards.

• Principles and advanced practices of project and event management.

• Advanced principles and techniques of research, investigation, and analysis.

• Journalism, PR writing techniques and social media platforms.

• Spoken proficiency in another language (bilingual) in either Spanish, Vietnamese, Chinese, Tagalog, etc., is a plus, but not required.


Ideal Training and Education:

Equivalent to a bachelor's degree from an accredited college or university with major course work in communications, journalism, public relations, graphic and web design, education, or a related field. Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.


Required License or Certificate


Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. To review the Classification Specification, please click

Office of Civic Engagement Unit (Position Code 33)

COVID-19 vaccination requirement:

*To protect our most valuable assets, our employees, as well as the communities we serve, Valley Water requires all newly hired Valley Water personnel to be fully vaccinated (for COVID -19) or to be formally excused from the requirement through the **reasonable accommodation process (for details, see bottom of job posting) Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite


Selection Process


(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.

(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.


NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.

Consideration may be given to existing applicant pools within the same classification.

Covid-19 Vaccination Requirement:

Fully vaccinated means (1) it has been at least two weeks since a person has completed the entire recommended series of a COVID-19 vaccine, and (2) the person has provided proof of vaccination in a form consistent with the requirements for verification of vaccine status in the State of California's July 26, 2021, Public Health Officer Order.


**Limited Exemptions to Vaccination Requirement

An individual who has been provided a job offer may request a reasonable accommodation to the vaccination requirement if they:

1. Have a contraindication recognized by the U.S. Centers for Disease Control and Prevention (CDC) or by the vaccine's manufacturer to every approved COVID-19 vaccine. A contraindication means a condition that makes vaccination inadvisable;

2. Have a disability and are requesting an exception as a reasonable accommodation based upon this disability; or,

3. Object to COVID-19 vaccination based on their sincerely held religious belief, practice, or observance.

Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.


Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.


Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.


To apply, please visit


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