Program Assistant

JOB POSTING

Program Assistant

Position:  Program Assistant

Classification: Full-Time, Exempt

Date: March 1, 2023

Reports to: Chief Program Officer

Overview: The Program Assistant is responsible for providing administrative support to ActionLink, HealthLink, YouthLink and Leadership Institute team members for their activities to support, strengthen, and connect CenterLink’s network of member LGBTQ+ community centers. The Program Assistant provides administrative duties to support the team in working efficiently, within budget, and to ensure impact.

Job Description:

●     Assist in the planning and overseeing of network calls, webinars, trainings, and conferences including online registration and communications with registrants

●     Support program staff in communications with center staff and project partners

●     Assist Administrative Manager in maintaining database of member and partner contacts

●     Assist Grants Manager in keeping track of reporting and invoicing for grant recipients and contract managers

●     Gather, manage, and track progress on pass-through grant/project deliverables

●     Set up and monitor Google alerts, forwarding anything relevant to the appropriate staff person

●     In partnership with program staff, maintain an up-to-date national online resource portal of program examples, policies, and procedures

●     Monitor social media profiles, create, share and repost content

●     Provide non-technical web support for Q Chat Space (qchatspace.org), imi (imi.guide), and relevant program pages on CenterLink’s website (lgbtqcenters.org)

●     Support program directors in the creation of project documentation, plans, and regular reports

●     Prepare check requests for vendors

●     Compile and send bulk mailings

●     Other duties as assigned

Qualifications:

●      Demonstrated ability to execute various administrative duties efficiently

●      Demonstrated ability in project management (planning, organizing, prioritizing work and follow-through)

●      Excellent time management skills, attention to detail, and ability to manage multiple projects

●      Excellent written and verbal communication skills

●      Strong computer skills including web-based research, word processing, database management, non-technical web support, email, and Microsoft Office programs

●      Experience using social media for professional purpose

●      Ability to learn how to use new software

●      Strong interpersonal skills in interacting with diverse groups of stakeholders

●      Clear inclination for customer service approach and attitude

●      Demonstrated commitment to social justice, anti-oppression work, and LGBTQ rights

●      Demonstrated ability to work both independently and as part of a team, with people from a variety of races, ethnicities, socioeconomic backgrounds, gender identities, sexual orientations, educational levels, religions, genders, and ages

●      Ability to travel (anticipated 3-4 times per year)

Education:

●       Minimum of a  high school diploma or equivalent AND two years of administrative experience.

Salary and Benefits: 

The hiring range for this position has been established at $42,000 - $47,500 and is commensurate with skills and experience.

Your total compensation goes beyond the number on your paycheck. CenterLink provides generous leave, health plans, life insurance, flex spending accounts, remote work expense stipend, and retirement contributions that add to your bottom line. In addition, this position allows for a flexible schedule and remote-work accommodation. We also commit to investing in and supporting our amazing people to grow their careers with us.

Location:

This position is a remote position.

How to Apply:

If you’re interested in joining our team, please submit the following via email with the subject line “Application for Program Assistant” to careers@LGBTcenters.org by April 5, 2023:

·        A cover letter describing your interest in CenterLink

o        Include how your experience has prepared you for this role

·        Your resume

People of color and those who identify within the trans community are strongly encouraged to apply for this position.

No calls or agencies, please.

CenterLink does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, gender identity, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

About CenterLink:

Mission: CenterLink strengthens, supports, and connects LGBTQ community centers.

Vision: CenterLink envisions flourishing LGBTQ centers that nurture thriving, healthy, safe communities.

CenterLink was founded in 1994 as a member-based coalition to support the development of strong, sustainable LGBTQ community centers. The organization plays an essential role in supporting the growth of LGBTQ centers and addressing the challenges they face, by helping them to improve their organizational and service delivery capacity and increase access to public resources. Based in Fort Lauderdale, FL, CenterLink works with other national organizations to advance the rights of LGBTQ individuals and to provide LGBTQ community centers with information and analysis of critical issues.

Serving over 300 LGBTQ community centers across the country in 46 states, Puerto Rico and the District of Columbia, as well as centers in Canada, China, Mexico, Uganda, and Australia, CenterLink assists newly forming community centers and helps strengthen existing LGBTQ centers, through networking opportunities for center leaders, peer-based technical assistance and training, and a variety of capacity building services. We base our efforts on the belief that LGBTQ community centers are primary change agents in the national movement working toward the liberation and empowerment of LGBTQ people. Serving over 2 million people annually, they are the heart and soul of the LGBTQ movement and are vital to our current well-being and dreams for the future. Whether they provide direct services, educate the public or organize for social change, community centers work more closely with their LGBTQ constituency and engage more community leaders and decision-makers than any other LGBTQ network in the country.

A fundamental goal of our mission is to help build the capacity of centers to meet the social, cultural, health, and political advocacy needs of LGBTQ community members across the country. CenterLink also acts as a voice for LGBTQ community centers in national grassroots organizing, coalition building, and social activism in order to strengthen and build a unified center movement.