Staff Assistant

The Office of Congresswoman Shontel Brown (OH-11) seeks an experienced, highly organized, and detail-oriented Staff Assistant for her Cleveland, Ohio office. 

Job Duties:

• Provides a welcoming environment and positive first impression of the office to constituents, visitors, and others
• Compile and manage the Member’s materials for District and/or Ohio activities working collaboratively with the Scheduler, Administrative Director, and other team members to ensure documents are completed efficiently and free of error in a timely fashion
• Handles incoming calls with poise, professionalism, and promptness
• Captures input from constituents on policy matters for consideration and response
• Supervise and provide expectations and feedback for office interns
• Works closely with the Congresswoman’s Administrative Director to ensure appointments are on time as needed
• Ensures constituent casework messages are forwarded to the appropriate district staff in an efficient and effective manner 
• Complete resolutions and coordinate delivery based on individual needs
• Manage incoming and outgoing mail
• Projects a positive image of the Congressional office to employees and all stakeholders
• Supervise interns in the district office and ensure a meaningful educational experience for them
• Ensure smooth operations in the district offices as determined by the Deputy Chief of Staff and Administrative Director
• Engage in conduct and activities that reinforce the positive impact of the Congressional office on the community and among its stakeholders 
• Send all invitations, meeting request, etc., to the Scheduler
• Perform other duties as may be needed or assigned

To apply, please send a cover letter, resume, and 3 references to Ohio11Resumes@mail.house.gov. 

 All applicants will be considered without regard to race, color, religion, sex (including marital or parental status), sexual orientation, gender identity, disability, age, or national origin.