Job Description
Position Title: Program Officer,
Preferred Communities Program
Department: Refugee Resettlement and Integration
Department/Division:
Community Integration Programs
Number
of Positions Needed: Three (3)
Reports to: PC Program
Coordinator
Status: Full-Time/Exempt
Location: Arlington,
Virginia
About ECDC: ECDC is a
non-profit, community-based organization headquartered in Virginia and founded
in 1983. ECDC became a refugee national resettlement agency in 1991 and has
since resettled more than 78,000 individuals in the U.S. Currently, ECDC has a
network of 26 local resettlement sites that resettle refugees, Afghans, and
Ukrainian parolees. Of these, six are ECDC’s branch offices, while the
remaining are independent, ECBO affiliates. ECDC has decades of experience
conducting outreach and engagement with local ethnic communities throughout the
country, delivering structured training and technical assistance, cultivating
supportive relationships among host communities, monitoring resettlement
performance in compliance with federal government resettlement objectives and
standards, and marshaling private resources to support refugee resettlement and
integration.
Funded through the Office of Refugee Resettlement (ORR), the Preferred
Communities (PC) program provides long-term intensive case management services
to the most vulnerable refugees as well as gap services for up to 90 days including
case management, housing, and referral to immigration-related legal assistance
to eligible Afghan parolees. The program also provides emergency assistance and
case management services to Ukrainian parolees and Cuban/Haitian entrants. ECDC
operates the PC program at all of its 26 locations.
Job
Summary: Under the supervision of the PC Program
Coordinator, the Program Officer
is responsible for overseeing the day-to-day activities of assigned PC sites.
The staff provides training and technical assistance to local sites, monitors
and evaluates program activities; supports data analysis, programmatic and
financial reporting, provides ongoing training and technical assistance, and handles
other assignments as requested.
Key
Responsibilities
Affiliate Support
·
Serves
as primary contact for assigned PC sites, providing training and technical
assistance to program staff.
·
Conducts
on-site and/or desk monitoring of program sites to ensure compliance, documents
findings, and prepares and submits monitoring reports on a timely basis.
·
Reviews PC program site monthly Direct Client Assistance
(DCA) expense reports based on ECDC DCA Guidelines, verifies that all data is
reconciled, and works closely with the Grants Management Team to submit the
Monthly Expense Reports to finance for reimbursement.
·
Compiles, edits, and/or writes program reports, and proposals,
and reviews projected budgets and budget narratives for assigned sites.
·
Collects program Quarterly Reports from the affiliates
& branch offices and assists the Program Coordinator in compiling the
reports for ORR into one single report.
·
Assists program officer with data and reporting with
capturing enrollment and progress data from the affiliates & and branch
offices through the PC Database and/or Excel sheet trackers.
·
Disseminate program-related information and email
alerts to program sites.
·
Handle other assignments as requested.
Program Support
·
In collaboration with the Program Coordinator reviews
outcomes data to ensure progress toward program deliverables and outcomes and
identifies areas of strength, best practices as well as challenges that require
performance improvement.
·
Assists in creating/updating client case file forms,
program manuals, and policies; assists PC sites in developing and/or
improving program evaluation and tracking tools.
·
Prepares annual fact sheet on ECDC’s PC program with
quantitative and qualitative data to be shared internally and externally.
·
Attends
all meetings, conferences, and training related to the PC program, when
requested.
·
Handles
other assignments as requested.
Other
Responsibilities
·
Assists
in the planning, preparation for, and implementation of ECDC’s annual national training
for ECDC’s resettlement affiliates and associated training, conferences, and
meetings.
·
Attends
meetings and training related to the program when requested, and represents
ECDC at external meetings and/or working groups.
·
Handles
other assignments as requested.
Qualifications
·
Bachelor’s
degree required; Master’s degree preferred.
·
Minimum
of one year of experience working with refugees and/or other similar organizations.
·
Two-year
program/project management experience. Familiarity with federally-funded
contracts/programs is a plus.
·
Proven
experience in producing high-quality program reports, data collection, and
analysis, preparing and tracking budgets, and writing and editing proposals.
·
Proven
experience in designing and conducting workshops and training for a large
audience.
·
Fluency
in one or more Afghan languages, Ukrainian, or community connections in lieu of
language fluency is a plus.
Competencies
·
Excellent written and verbal communication
skills in English.
·
Ability to work independently as well as a
team member.
·
Demonstrated ability to use Microsoft Word,
Excel, and PowerPoint and the Internet.
·
Able
to relate professionally to and collaborate with diverse individuals in a
multicultural work environment.
·
Ability to prioritize duties and multi-task in
a fast-paced environment and plan and manage work to meet deadlines.
·
Ability to travel to affiliate sites for
monitoring and provide TA and training.
·
Must be legally eligible for employment in the
U.S.
·
Ability to work evening and weekend hours
occasionally.
·
Must pass a background check.
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