Patron Programs Manager

Brooklyn Academy of Music (BAM) is a multi-disciplinary arts center located in Brooklyn, New York. For more than 150 years, BAM has been the home for adventurous artists, audiences, and ideas—engaging both global and local communities. With world-renowned programming in theater, dance, music, opera, film, and much more, BAM showcases the work of emerging artists and innovative modern masters.

Reporting to the Director of Patron Programs, The Patron Programs Manager helps manage all elements of the Patron Program and supports the cultivation, solicitation, and stewardship of individual donors $2,000 - $ 9,999 through all fundraising channels. 

The Patron Program manager is charged with researching prospecting by utilizing BAM's database and other resources to create a robust pipeline of new donors for our patron program and major gift officers.

This position prepares materials for the Patron Program's annual fundraising and stewardship efforts. In addition, this role manages Patron Program administration and events and supports the Director of Patron Program as needed. 

Essential Duties and Responsibilities:

• Manage day-to-day relationships and communications with patrons
• Coordinate patron events, including developing invitation lists, designing and deploying digital invitations, and managing RSVP lists
• Manage donor records with database management needs for the Patron program 
• Design and implement strategies for acquiring, renewing, and upgrading donors at the $2k+ level 
• Write solicitation letters, appeals, proposals, and special campaign materials as appropriate 
• Work with the Special Events & Individual Giving teams to conceptualize cultivation events, especially for prospects 
• Assist the Director of Patron Programs in building the prospect pipeline of donors 
• Generate, review, and edit Patron listings in printed and electronic materials 
• Administers and tracks patron pledges and pledge payment schedules  
• Create and manage annual and monthly pledge status reports and reminder notifications for patrons 
• Generate one-pagers for all prospects and patrons that include essential information on donors 
• Works with other areas in Development areas to manage donor relationships 
• Provides departmental support and completes ad-hoc task as assigned
• Ability to work late evenings and weekends for donor events and to attend performances
• Ability to work remote and in-person

Required Experience, Knowledge, Skills and Abilities:

• At least  3-5 years of experience in fundraising 
• Experience working with Tessitura and IWave 
• Proficiency with standard business applications, such as Microsoft 365
• Strong qualitative and quantitative skills who can bring an innovative and enthusiastic approach to expanding the field of donors
• Proven problem-solving and analytical skills - can connect the dots to provide insight to Major Gift Officers on patron information gathered during research
• Demonstrated knowledge of using wealth screen, analysis tools, and foundation research platforms for prospect research and portfolio management.
• Ability to manage multiple projects independently and meet deadlines with limited oversight 
• Committed to and enthusiastic about the mission, programs, and services of BAM 
• Strong customer service skills 
• Persuasive communicator with demonstrated interpersonal skills and problem-solving ability 
• Experience with prospect development and moves management best practices. 
• Excellent writing skills, ability to shift priorities, flexibility and resourcefulness, professionalism, and strong discretion in working with confidential information. 
• Highly detail oriented with a critical degree of accuracy regarding data entry and analysis.