Program Assistant at Supportive Housing

ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests, staff, and residents, maintains a safe and comfortable environment for residents, and responds to tenant issues as appropriate. Maintains security by following procedures and interacting with and monitoring activity in the lobby area. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).

ABOUT THE PROGRAM: Operating on a “housing first” model, Nyer Urness House provides 80 units of permanent supportive housing to adults who were formerly unhoused. Supportive services include case management, a medical clinic operated by Neighborcare Health on-site, daily meals and other community building resources. The community is named for the Reverend Nyer Urness, whose philosophy of meeting people where they are is a fundamental principle of the work at Nyer Urness House.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency visit www.compasshousingalliance.org.

LOCATION: Ballard Neighborhood in Seattle, WA

REPORTS TO: Program Coordinator

FLSA STATUS: Non-Exempt

SCHEDULE: Thursday 3-11:30pm & Friday-Monday 11pm-7:30am; with monthly staff meetings on 2nd Tuesdays & last Wednesday 9am-11am

SALARY RANGE: $20.21 per hour (Step 1*) with an additional $1.25 per overnight hour

*Step 2 increase of 2.5% after 12 consecutive months of employment

FULL-TIME BENEFITS PACKAGE INCLUDES: Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 11 Paid Holidays, Retirement Plan, Employee Assistance Program.

QUALIFICATIONS

• A minimum of 1-year experience in building security and/or customer service, desired.
• A minimum of 1-year of experience in human services (work and/or volunteer), desired.
• Awareness and/or training around issues of equity, intersectionality, and belonging, desired.
• Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).
• Familiarity with issues of housing instability, mental health, substance use, sexual assault, and/or domestic violence. Experience working in an environment where language may be a barrier, desired.
• Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in social work or related field would be a complement to the required experience.

HOW TO APPLY?

Please visit our website for more details and complete an application at 

EQUAL OPPORTUNITY EMPLOYMENT

Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to race, color, creed, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, veteran or marital status, sensory, physical or mental disability and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.

In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.