District Outreach Representative/Director

U.S. House of Representatives - Rep. Diana DeGette (CO-01)
Denver, CO, USA
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Job Description

Office of Congresswoman Diana DeGette (CO-01)

Job Title: District Outreach Representative/Director – Field Outreach / Casework

Duty Station: Denver, CO

Please send cover letter and resume to degette.employment@mail.house.gov.

The Denver district office of Congresswoman Diana DeGette (CO-01) is seeking a District Outreach Representative/Director with superior communication (verbal and writing), customer service, relationship building and problem-solving skills. The ideal candidate will have 3+ years of experience in public service, advocacy, grants work and/or coordinating outreach. Moreover, the ideal candidate is organized, detail-oriented and resilient in the face of a fast-paced legislative office. The ideal candidate is proactive and comfortable working with diverse staff, community members and constituents.

SUMMARY
The District Outreach Representative/Director leads the organization in its outreach efforts, acts as a representative for the Congresswoman in assigned constituency groups and provides casework assistance to constituents in assigned issue areas.

Essential Job Functions:
  • Strategically identifies leaders, organizations and local issues with federal impacts for the Congresswoman to engage, build working relationships, or provide assistance using federal or community resources;
  • Assists constituents by providing information, researching federal issues, answering questions on federal issues, directing constituents to appropriate resources; and
  • Writes memorandums for meetings the Congresswoman has scheduled within assigned areas.

OUTREACH
  • Represents the Congresswoman at meetings/events of assigned constituency groups;
  • Creates, executes and annually evaluates effectiveness of strategic outreach plan, in coordination with District Director;
  • Acts as a liaison to assigned constituency groups to form effective relationships for the district office; facilitates meetings with federal agencies, constituents, and groups having a common interest;
  • Creatively identifies hot topic issues to develop events for Congresswoman to bring key stakeholders of an issue together for discussion;
  • Works with District Director to strategically place the Congresswoman at events that align with priority areas;
  • Brainstorms with District Director new ideas and areas to focus outreach based on strategic plan and goals;
  • Continually takes pulse of the community to flag any areas of concern or opportunities for participation;
  • Assists in organizing outward facing events; and
  • Tracks and prepares outreach reports.

CASEWORK
  • Manages casework portfolio; answers casework correspondence, meets with constituents and serves as a liaison with federal, state and local agencies in assigned issue areas;
  • Controls and processes constituent correspondence and cases in the casework areas as assigned; exercises judgment to determine the best course of action for individual cases;
  • Follows district office casework policy and employs appropriate congressional casework tools, programs and resources, logs in all incoming and outgoing mail and incoming telephone calls relating to casework;
  • Continually screens active cases to ensure that their cases are handled in a responsive manner; maintains up-to-date files on all cases and categories of information of importance to the office; and
  • Logs-in constituent comments and researches questions on federal policy, law or procedure in the casework / issue areas as assigned; works with legislative staff in the Washington, D.C. office on researching issues regarding pending legislation in conjunction with district office outreach/events.

GENERAL DUTIES
  • Assists constituents by providing information, researching federal issues, answering questions on federal issues, directing constituents to appropriate resources;
  • Provides briefing materials for the Congresswoman in assigned areas;
  • Drives and staffs the Congresswoman for various events, meetings and district office outreach activities/functions, as needed;
  • Meets attendance requirements established by the office; works full-time which periodically may include additional hours, nights, and weekends without overtime pay; works well under pressure and manages stress appropriately;
  • Maintains good working relationship with the Congresswoman, staff and constituents; and
  • Performs other duties as assigned by the District Director.
 
SKILLS & KNOWLEDGE REQUIRED
  • Ability to perform Essential Job Functions referenced herein;
  • Good organizational skills, professional manner and appearance;
  • Good communications skills (written and verbal); ability to communicate effectively with a variety of personalities in a tactful, pleasant, and professional manner;
  • Knowledge of Microsoft Office suite; proficiency in word processing and mail-merge;
  • Ability to work cooperatively and courteously with others; and
  • Ability to drive a car – valid driver’s license.

WORKING CONDITIONS
  • Work is mainly performed in an office environment. Noise levels are usually moderate; and
  • Work at a small workstation without an expectation of privacy.

EDUCATION/EXPERIENCE
  • Must be U.S. citizen; office experience preferred; valid U.S. driver’s license;
  • High school or GED required; college degree preferred; and
  • 3+ years of experience in public service, advocacy, grants work and/or coordinating outreach.

COMPENSATION & BENEFITS
  • Salary range between $55,000 - $60,000 annually;
  • Healthcare insurance, including medical, dental and vision packages;
  • Retirement benefits;
  • Paid vacation, sick days and holidays; and
  • Student Loan Repayment Program.

EQUAL OPPORTUNITY EMPLOYER
The Office of Congresswoman DeGette is an equal opportunity employer; and women, people of color, members of the LGBTQ+ community, and members of other traditionally underrepresented communities are encouraged to apply.

TO APPLY
  • Please submit a cover letter and resume to DeGette.Employment@mail.house.gov with “District Outreach Representative/Director” in the subject line. No phone calls please.

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