Staff Assistant/Caseworker

Staff Assistant/Caseworker 

Los Angeles County Supervisor Hilda L. Solis’ office is offering a challenging career opportunity for an energetic, self-motivated individual for the position of Staff Assistant/Caseworker in the East Los Angeles District Office.

The First District is home to two million residents, in diverse communities from unincorporated East Los Angeles to East Hollywood, MacArthur Park to Eagle Rock, and Alhambra to Pomona. The candidate must be community-oriented and have a strong interest in improving the quality of life for residents of Los Angeles County.

The Staff Assistant/Caseworker will work closely with residents and community stakeholders as well as municipal, state, federal and Los Angeles County government departments and agencies to address issues affecting the First District. The Staff Assistant/Caseworker will also support the Legislative Deputies and the District Engagement team to provide the administrative and logistical support needed to implement Supervisor Solis’ district priorities and projects.

This is an at-will exempt position and working after hours, on weekend and holidays is considered an essential function of this position.

Duties and responsibilities:

·        Act as liaison, problem solver, and facilitator between the community and government departments and agencies within Los Angeles County for the First District.

·        Intake constituent casework under the jurisdiction of Los Angeles County Departments and Agencies.

·        Provide constituent referrals for issues concerning federal, state, and local departments and agencies.

·        Organize and support community meetings and events, from planning and securing a venue to logistical support.

·        Review and process scheduling requests.

·        Submit and draft language for certificate requests.

·        Reserve and prepare meeting spaces for office appointments and meetings.

·        Assist with office operations as assigned.

·        Assist in the management of the district calendar.

·        Maintain clear and consistent communication with the District Engagement Team and Legislative Deputies, to ensure that information is expeditiously and effectively communicated and followed through

·        Perform other related duties as assigned.

Qualifications:

·        Bachelor’s degree from an accredited college or university or 3 years’ experience in public service.

·        A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

·        Ability to commute to meetings and community events throughout Los Angeles County.

·        Basic understanding of Microsoft Excel, Microsoft Word, and Microsoft Teams are required.

·        Excellent interpersonal skills, including the ability to effectively interact with colleagues, elected officials, union/labor/corporate/business representatives, community stakeholders, and constituents.

·        Ability to work both independently and collaboratively, with sound decision-making and willingness to take direction.

·        Familiarity with communities throughout the First District, ability to work respectfully with people from all cultural and socioeconomic backgrounds.

·        Ability to work on several projects simultaneously and manage a fast-paced schedule.

·        Knowledge of a second language spoken in the district is preferred.

·        Experience in civic engagement, and/or advocacy preferred but not required.

·        Must be highly self-motivated and committed to the needs of the First District.