Public Affairs Information Assistant

Please copy and paste the link below and open it in a new window to apply for this position NO LATER THAN 11:59PM ET ON 12/06/2023: https://www.usajobs.gov/job/762590500

DO NOT APPLY VIA INDEED OR ANY OTHER SITE. ONLY APPLICATIONS SUBMITTED VIA USAJOBS.GOV AT THE LINK ABOVE WILL BE CONSIDERED. No phone calls or email inquires please.

Summary

This position is part of the National Archives and Records Administration, John F. Kennedy Presidential Library and Museum. The incumbent is located at a primary point of contact for the general public for the Library and the Museum. Incumbent is a visitor services member responsible for providing on-site visitors with information and answers to questions using an in-depth knowledge of Museum resources.

Duties

This is a federal position - part of the National Archives and Records Administration - at the John F. Kennedy Presidential Library and Museum in Boston, MA.

As a Public Affairs Information Assistant, you will:

• Perform lead duties and a variety of clerical/assistant support duties related to serving the public
• Prepare the visitor services and information desk, theater lobby and museum area for general visitor programs, tour groups and other daily reservations
• Be responsible for regulating traffic flow, managing crowds, and overseeing day-to-day visitor flow issues related to Museum admissions
• Operate computers, visitation management software, fax machines, telephones, and other office-type equipment to serve the public, input statistical information and otherwise provide customer service
• Collect, remit, and account for fees in accordance with established guidelines for handling government funds

Job Type: Full-time

Pay: $42,404.00 - $55,130.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person