Administrative Coordinator, Folger Institute

The Folger Shakespeare Library, located on Capitol Hill in Washington, DC, is seeking an Administrative Coordinator to join the Folger Institute team. This individual, under the supervision of the Director of the Folger Institute, will manage the Institute Director’s calendar and email, provide administrative support for department and institution-wide activities, provide project management for various Institute initiatives, and maintain organized administrative and archival systems for the Institute team.     

 The Administrative Coordinator, Folger Institute plays a critical role in the work of the Folger Institute team. The Administrative Coordinator will provide administrative support to the Institute division to keep the many projects on track, coordinate or participate in collaborative projects, and serve as an information nucleus for the division. They will be expected to develop and build positive working relationships within the department and with external stakeholders, and other departments at the Folger regularly.   

 The schedule for this role is Monday-Friday 8:30am-4:30pm. This position will occasionally have extra evening and weekend hours with scheduled Folger Institute programs at the Folger and offsite. This position will be primarily on-site with openness to hybrid modality when not assisting with in-person programming. The selected candidate will need to be within a commutable distance to the D.C. office (DC, MD, VA) by their start date.     

 Health & safety: The health and well-being of all staff, contractors, and visitors is our top priority. While the Folger no longer requires masks or vaccinations (except for AEA spaces), we support and encourage individuals to take the safety precautions they are most comfortable with, and we ask that individual choices are respected. The Folger offers organization-funded healthcare plans for full-time staff and extensive leave options to all staff in the case of any health issues that arise. As we wrap up construction and move to work more consistently on-site this summer, the Folger will continue to review and update policies, in conversation with our staff.  

Compensation:      

• This is a weekly-paid hourly position at a rate of $27.47-28.57 per hour and a 35-hour work week.  This role is eligible for overtime pay over 40 hours/week. 
• Total compensation includes an extensive benefits plan, including a generous 403b contribution and match, outlined on our website.   

Duties:        

• Supports the Director of the Folger Institute in maintaining the director’s calendar, monitors and responds to emails, and sets up meetings. Undertakes research and drafts correspondence as needed. 
• Coordinates the administrative aspects of the Folger Institute’s work, including scheduling, supporting online and onsite events and meetings, answering general inquiries, managing all technology involved, communicating with event leaders and participants, and when needed, arranging housing and transportation. 
• Supports both Scholarly Programs and Fellowships in their work through various administrative and logistical assistance.  
• Assists with the creation and distribution of all Letters of Agreement or Contracts related to work done on behalf of Folger Institute. 
• Processes invoices and payments for the department and helps monitor individual project budgets and the department’s budget.  
• Maintains the Folger Institute's sections of the Folger website. Includes uploading content and creating event pages on the Folger’s website in a timely, efficient, and effective manner.  
• In collaboration with Institute staff, responsible for Institute’s content entry to Folger’s monthly internal newsletter. 
• Coordinates the department’s communication calendar and participates in the creation of our communications to mailing lists.  Additionally, maintains and keeps current department databases, mailing lists, and WordFly lists. 
• Coordinates with the Communications and Marketing department on Folger Institute’s social media content. 
• Coordinates annual sync of Institute data with Tessitura, ensuring data accuracy and completeness. 
• Serves as the first point of contact for the public, answers general inquiries about Institute programs and learning resources. 

Education and Experience:         

• B.A degree or equivalent, with a background in English, Humanities, Museum Studies, or Education desirable.      
• At least three years of experience working in an administrative capacity is required.    
• Prior experience working with individuals from a wide range of backgrounds and diverse experiences required.  
• Demonstrated management of assigned projects, budget tracking, and administrative work required. 
• History of responsibility over projects, tasks, and relationships. 

Skills and Knowledge:       

• Excellent organizational, interpersonal, and communication skills needed.   
• Ability to communicate directly and effectively with both internal staff and external stakeholders. Includes strong writing skills. 
• Able to multi-task and juggle shifting priorities; ability to work under pressure of deadlines. 
• Maintain strict confidentiality in all aspects of work.   
• Must be able to work independently and work collaboratively as part of a team; understand the importance of collaboration. 
• Strong computer literacy and attention to detail required. Prior use of Tessitura a plus. 

Working Conditions:    

This job operates in a professional office environment. The employee may be exposed to various components of an office environment such as fluorescent lighting, pollen, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

• Normal work week is Monday-Friday, 8:30am-4:30pm. Additional evening and weekend hours required for special programs.   
• Ability to work at a computer for an extended period of time, with accuracy.        
• Willingness and capacity to work in an office environment at a workstation, and to come and go repeatedly throughout the day as is necessary, to perform various responsibilities.        
• Capacity to communicate, in person using video, phone, or electronic communication methods, which can be understood by others.