Job Description
Cause Areas:
Economic Development, Job & Workplace, Education, Immigrants or Refugees, Travel & Hospitality
Description
STEP is the training fund for Local 23 and its partner employers. We contribute to the growth of sustainable work lives in the food service industry by providing free, excellent, training and educational benefits to support union workers, their families, and their communities. The majority of STEP’s participants are people of color or immigrant workers, and we are passionate about helping them grow and thrive.
STEP is a small but fast-moving organization that is still growing and changing. Are you:
Someone who cares about making a difference in the lives of lower income workers?
Looking for an organization where you will have diverse responsibilities and an opportunity for growth as the organization takes on new projects?
A creative problem-solver who loves new challenges and is able to think ahead and plan?
Attentive to detail and highly organized?
Possibly interested in assisting with English & hospitality instruction, employment support work, or member communications?
Someone who can be flexible and adaptable, working collaboratively with a team on a wide variety of tasks?
Understands that improving the flow of everyday tasks supports the strategic goals of an organization?
Able to communicate effectively in both Spanish and English?
Requirements:
Occasional travel, some evening and weekend work
Strong Spanish (written and spoken)
Very strong English writing and conversation
B.A. or higher
Ability to learn and master various databases and technologies (Excel, Canva, etc)
Experience in not-for-profit and/or small team office environments
Very organized and efficient
Excellent time management skills and ability to keep focused on priorities
Ability to work independently and finish projects
Beneficial to have:
Some work experience in the hospitality industry
Interest in and/or experience in adult education and training (ESL, digital literacy)
Familiarity with and/or connection to the labor movement and/or workforce development
Responsibilities will include:
Connect with potential and current participants, answering questions about classes, helping members register, and referring them to other organizations for assistance
Answer calls, texts, and emails from participants
Support the Executive Director with scheduling and event logistics
Learn and take responsibility for our databases and data processes
Accept and monitor invoices from contract instructors and service providers
Support grant monitoring and reporting requirements
Carry out administrative duties such as filing, word processing, copying, binding and scanning to support the Executive Director and instructors.
Use and update our Canva templates for certificates, text blasts and flyers
Maintain up-to-date employee records and personnel files
Practical research and logistics (such as locating training spaces, contract instructors, equipment repairs)
This is a confidential position.
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Benefits
STEP offers a comprehensive benefits package including:
Free single health insurance/affordable family health insurance plan
Dental, vision and prescription coverage
401k plan
Paid vacation, personal days, and sick days
Level of Language Proficiency
Must have excellent English writing and conversation skills; advanced to fluent in spoken and written Spanish.
Location
On-site
Silver Spring, MD, USA
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Instructions:
For additional information about the position please email jobs@steptraining.org