Chief External Relations Officer

The organization seeks a Chief External Relations Officer to join its Executive Team, focusing on enhancing stakeholder engagement and operational effectiveness within the workers compensation system. This role involves leading the Regulatory and Customer Operations Divisions, developing integrated strategies to strengthen relationships with regulators, carriers, and industry stakeholders. Key responsibilities include overseeing regulatory relations, customer service operations, and residual market activities, while ensuring alignment across various functions. The ideal candidate will possess extensive experience in stakeholder engagement, regulatory affairs, and operational leadership, with a proven ability to build trust and influence…