Communication Manager

Deputy Mayor for Strategic Initiatives | Office of Non-Profit Services

Position: Communication Manager

Job Number: 44318

The Agency You’ll Join

The New York City Mayor’s Office is responsible for overseeing city services throughout the five

boroughs, coordinating public agencies and departments, and managing public property. New York City

Mayor Eric Adams is head of the executive branch of New York City's government. Previously, Mayor

Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn borough

president. The Adams’ administration is leading the fight to serve the people of the greatest city in the

world, ensuring delivery of efficient and effective services, working to make New York City’s economy

stronger, reducing inequality, improving public safety, and making the city more affordable that meets

the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as we actively

seek diverse talents from various sectors to join our team. For current job opportunities visit our

careers page.

The Team You’ll Work With

New York City nonprofits engage millions of residents each year in critical programs, from arts and
culture to community building to housing, and the sector employs nearly a fifth of all NYC workers. The
City—across all agencies—contracts and collaborates extensively with nonprofits for a range of public
services. Recognizing nonprofits’ essential role in the fabric of the City, in late 2021, the City Council
passed Int. 1784 to establish a Mayor’s Office of Not-for-Profit Services. At the same time, the
incoming Adams and Lander Administrations launched the Joint Taskforce to Get Nonprofits Paid on
Time as a part of the transition process, which released an Action Memo with a set of
recommendations in February 2022.

The Mayor’s Office for Nonprofit Services will engage with and support both New York City’s nonprofit
sector and City agencies that contract with nonprofit partners. Among its core functions, the Office will
serve as a hub to engage and communicate critical information to nonprofits, develop and coordinate
the delivery of capacity-building programs to support nonprofits to more easily contract with the City,
research the health of the sector, and coordinate activities to advance the recommendations of the
Joint Task Force to Get Nonprofits Paid on Time.

The Problems You’ll Solve

As a part of the Mayor’s Office for Nonprofit Services (MONS), you will tackle key challenges nonprofits
face when contracting with the city. The role is centered on solving problems such as inequitable access
to contracts, particularly for smaller and BIPOC-led organizations, and addressing delays in payment
processing that can jeopardize the sustainability of vital services. You will work on improving the capacity
of nonprofits to manage contracts and operations, helping streamline city procurement processes, and
ensuring that nonprofits have the tools and support they need to thrive in delivering essential services
to New Yorkers.

Working in close coordination with city agencies and oversight partners, the Communication Manager
will have wide latitude for independent action and decision-making in developing and managing the
office’s collaboration with the City Hall’s communication team, internal and external partners and
stakeholders. The Communication Manager will perform the following job responsibilities, which
include and are not limited to:

• Develop and execute comprehensive communication strategies to promote the initiatives and

programs of the Mayor's Office for Nonprofit Services.

• Create, manage, and disseminate content across various platforms, including the office’s

website, social media channels, and newsletters.

• Serve as the primary point of contact for media inquiries.

• Develop relationships with nonprofit leaders, and community stakeholders to enhance the

office’s visibility and influence.

• Implement a broad strategic public affairs plan with effective communications, public

education, and engagement tactics.

• Shape language, images, and multimedia to represent MONS compellingly and accurately.

• Craft strategic editorial and graphical content for various platforms, including traditional and

new media, reports, op-eds, fact sheets, testimony, video/podcast scripts, speeches, and
presentations.

• Work with Mayor’s Comms team to handle rapid response to breaking news.

• Develop and maintain press lists, generate media interest, and write press releases and alerts.

• Create, manage, and disseminate content across various platforms, including the office’s

website, social media channels, and newsletters.

• Develop and execute influencer marketing strategies to amplify brand message.

• Coordinate content for MONS' newsletter and internal gazette.

• Foster strong relationships with Mayoral offices and City agencies for collaborative success.

• Plan, execute, and manage events aligned with MONS goals.

About You

• You have graduated from an accredited college with a baccalaureate degree; or

• You have graduated from an accredited community college plus two years of experience with

administrative, analytic, coordinative, supervisory or liaison responsibilities; or

• You have a four-year high school diploma or its educational equivalent plus four years of

experience as described in “2” above; or

• You have a satisfactory equivalent combination of education and experience.

Preferred Skills:

• You have a minimum of 3 years of experience in a communications or research role, preferably

within the nonprofit sector, government, or a related field.

• You have proven experience in developing and executing successful communication strategies

and managing media relations.

• You have strong research and analytical skills, with experience in designing and conducting

research projects and interpreting complex data.

• You have excellent written and verbal communication skills, with the ability to produce high-

quality content and present information clearly and persuasively.

• You have proficiency in using digital communication tools, social media platforms, and data

analysis software.

• You have strong organizational skills and the ability to manage multiple projects and deadlines.
• You have the ability to work collaboratively in a fast-paced environment and build relationships

with diverse.

Salary

The City of New York Office of the Mayor’s compensation package includes a market competitive

salary, equity for all full-time roles and exceptional benefits. Our cash compensation range for this role

is $90,000 to $110,000.

Final offers may vary from the amount listed based on candidate experience and expertise, and other

factors.

Apply Now!

Equal Opportunity | Diversity Equity & Inclusion Statement

The Office of the Mayor is an is an inclusive equal opportunity employer committed to recruiting and

retaining a diverse workforce and providing a work environment that is free from discrimination and

harassment based upon any legally protected status or protected characteristic, including but not

limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual

orientation, veteran status, gender identity, or pregnancy.

The Adams Administration values diversity — in backgrounds and in experiences that is reflective of

the city it serves. Applicants of all backgrounds are strongly encouraged and welcome to apply.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable

accommodation if you are unable or limited in your ability to access job openings or apply for a job on

this site as a result of your disability. You can request reasonable accommodations by EEO at

EEO@cityhall.nyc.gov.

New York City Residency Is Required Within 90 Days of Appointment