Communication Manager

Job Description

ANNUAL SALARY: STARTING AT $115,760

POSITION SUMMARY

The Communications Manager will support the Office of Public Affairs and Communication by creating strategies, producing content and conducting outreach to ensure DCHA staff and customers are proactively and effectively informed; coordinating with internal departments to convey agency-wide notifications and identify opportunities for media pitches; collaborating with customer-facing departments and external stakeholders to formulate and implement strategies that enhance customer engagement; and assisting with press conferences and other public events.

All activities must support the District of Columbia Housing Authority's (DCHA)’s strategic goals and objectives and produce the results that accomplish the goals of the Office of Public Affairs and Communications (OPAC).

ESSENTIAL DUTIES & RESPONSIBILITIES

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

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  Manage the production of three newsletters from conception through execution, including selecting and writing stories, collaborating with internal staff to generate supplemental graphics and images, and handling distribution.
• Write and edit internal communications.
• Assist director with responses to media inquiries; and serve as main point of contact for media when director is out of office.
• Monitor media email account and disseminate inquiries to appropriate internal department.
• Track media mentions and create reports detailing press coverage.
• Coordinate with internal departments to identify and foster opportunities for media pitches.
• Coordinate with internal departments in the development of content for website including but not limited to writing and editing news posts, FAQs, reference materials.
• Support the digital media manager in their oversight of social media platforms.
• Translate policies, procedures, and data into easy-to-understand copy.
• Monitor the media marketplace to stay up-to-date on the latest tools and software.
• Contribute meaningfully to communications strategy, brand identity and other discussions.
• Clearly and effectively communicate with DCHA staff and stakeholders.
• Assign and monitor work of subordinate employees.
• Performs other related duties as assigned.

Job Requirements

EDUCATION & EXPERIENCE

Bachelor’s degree from an accredited college or university in communications, journalism, public relations, marketing or other related field, and at least two years’ related experience; or the equivalent combination of education and/or experience which meet the minimum qualifications requirement may be substituted.