Job Description
Community Engagement Manager
Microsoft
Atlanta, GA
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture centers on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
Microsoft Philanthropies helps bring to life the company’s mission to empower every person and organization on the planet to achieve more by bringing technology, skills, and a focus on employability to drive sustainable social impact and economic opportunity for all.
As Microsoft’s Atlanta campus grows, our efforts must increase to enhance the region’s local economic activity, create opportunities for everyone to participate in that growth, and protect and improve the quality of life enjoyed by Atlanta residents. We do this by stewarding Microsoft’s resources into the community and fostering integral, trusted, influential partnerships with philanthropy, government, academics, business, and the community. Together with Atlanta campus leaders and with Microsoft Philanthropies support, this position will focus in the key sectors of digital skills, corporate social responsibility, non-profit support, affordable housing, and employee giving.
The Community Engagement Manager - Atlanta is a newly created role in Microsoft Philanthropies. This work includes program development, strategic partner management, communications, community collaboration, cross-company connection, and grants management. The role will also contribute to the overall strategy development for Microsoft Philanthropies.
Responsibilities
Grants and Program Management:
Lead Microsoft’s Atlanta based philanthropic program investments, and partnerships with a specific focus on digital equity and training for high-demand regional workforce needs.
Design and deliver programs based on principles of diversity, anti-racism, equity, and inclusion.
Manage Atlanta based strategic partnerships and not-for-profit grantees.
Subject Matter Expertise and Influence:
Help lead partnerships across education, corporate philanthropy, labor, philanthropy, and nonprofits aimed to improve educational and economic outcomes for citizens of the greater Atlanta region, especially for those that are furthest from opportunity.
Partner with Atlanta’s local leadership team on the formation and implementation of Microsoft’s social responsibility initiatives with a focus on education, workforce development, digital skills, and affordable housing.
Provide “outside-in” knowledge and insight on societal, economic, community and policy attributes that could help shape relevant Microsoft business and technology strategies.
Support executive level corporate social responsibility (e.g., philanthropies, accessibility, sustainability) initiatives that build resiliency, self-sufficiency, and opportunities for individuals and communities in the ATL region.
Serve as a subject matter expert and thought leader, locally, internally, and externally.
Actively seek out innovative best practices and programs from around the world to help inform strategy.
Relationships and Collaboration:
Advise and partner with Microsoft Atlanta leadership on external support and internal employee giving. Help serve as liaison between Microsoft area leadership and external stakeholders.
Support government affairs to develop & drive skilling, education, and housing policy agendas at the local, regional, and state level.
Collaborate with other Microsoft Philanthropies and corporate social responsibility teams such as Tech for Social Impact, Employee Engagement, Digital Inclusion and US Community Engagement (Skills for employability, TechSpark, TEALS), Airband, Justice Reform, University Relations to help land company initiatives in region.
Work in partnership with key stakeholders across the company to ensure Microsoft is developing a coordinated approach and leveraging company assets in the most impactful way.
Strategy/Program Management:
Manages and executes on Microsoft strategies and/or programs related to corporate social responsibility (e.g., philanthropies, accessibility, sustainability).
Contributes to the formulation of Microsoft’s corporate social responsibility (e.g., philanthropies, accessibility, sustainability) initiatives and/or topics.
Responds to corporate social responsibility (e.g., philanthropies, accessibility, sustainability) issues by prioritizing, engaging relevant parties, and escalating matters or contacting a specialist, as appropriate.
Supports the advancement of Microsoft's policy agenda that addresses societal issues.
Assesses complex local, regional, or national community and civic engagement needs to determine opportunities for corporate social responsibility (e.g., philanthropies, accessibility, sustainability) program development and implementation.
Executes corporate social responsibility (e.g., philanthropies, accessibility, sustainability) programs designed to build resiliency, self-sufficiency, and opportunities for individuals and communities.
Develops and manages project timelines, budgets, and plans for corporate social responsibility (e.g., philanthropies, accessibility, sustainability) programs.
Contributes to and facilitates program development, outreach, and execution, and assesses feasibility of program extension to other internal and external communities.
Business, Technical, and Societal Expertise:
Contributes to and/or implements solutions for advancing Microsoft corporate social responsibility (e.g., philanthropies, accessibility, sustainability) agenda, while managing risks and consequences.
Facilitates a positive impact of corporate social responsibility (e.g., philanthropies, accessibility, sustainability) initiatives in the internal and external communities.
Representing Microsoft:
Communicates Microsoft’s perspective on corporate social responsibility (e.g., philanthropies, accessibility, sustainability) issues and garners the support of external and internal stakeholders to contribute to the advancement of Microsoft’s CSR agenda.
Contributes to the messaging and communications strategy to ensure programs are integrated into internal and external stakeholder messaging.
Understands and applies detailed knowledge of Microsoft and Corporate and Legal Affairs strategies to drive results and program integrity.
Evaluates Microsoft technology to determine how products and software can be used to solve societal issues and create opportunities in the community.
Participates in internal and external events to communicate information on Microsoft corporate social responsibility (e.g., philanthropies, accessibility, sustainability) programs.
External Relationships:
Develops partnerships with nonprofit, advocacy, community-based, and related groups to advance corporate social responsibility (e.g., philanthropies, accessibility, sustainability) programs.
Recommends improvements to Microsoft corporate social responsibility (e.g., philanthropies, accessibility, sustainability) initiatives based on community and stakeholder feedback.
Internal Collaboration:
Supports the execution of strategies that promote corporate social responsibility and other key businesses objectives.
Participates in and/or leads intra-group and/or cross-group projects and ensures accountability by leveraging project management approaches.
Escalates intra- and cross-group misalignment as needed.
Other:
Embody our culture and value
Qualifications
Required/Minimum Qualifications:
Bachelor's Degree AND 3+ years experience in corporate social responsibility, philanthropies, corporate affairs, or related area
OR 5+ years experience in corporate social responsibility, philanthropies, corporate affairs, or related area.
Deep understanding of the Atlanta network and systems landscape including how organizations are funded, governed, organized, and evaluated.
This position is in Atlanta, GA and you must be able to work at the Atlanta location.
Experience in public speaking, social media, marketing, and other communications efforts.
Preferred Qualifications:
Proven effectiveness driving multi-stakeholder planning processes and cross-team projects to desired results.
Demonstrates cultural competencies and inclusive behaviors.
Works effectively with people at all levels of an organization.
Strong interpersonal skills including ability to build trust, influence, and relationships with diverse people and groups.
Deep understanding of community and how issues such as poverty, inequity & exclusion impact economic and social opportunity.
Experience in strategic program design, program management, grant management, execution, and evaluation.
A passion for technology as a catalyst for positive change.
Highly self-motivated with a drive, initiative, and capacity for hard work.
Creative thinker and problem solver with a bias towards thoughtful action.
Excellent communication skills: the ability to distill information into concise communication materials, ability to tailor language and detail to the audience, and use of multiple communication mediums to distribute information.
7+ years experience in corporate social responsibility, philanthropies, corporate affairs, or related area.In-house counsel experience
3+ years experience managing a corporate social responsibility or related program.
3+ years experience working in or with a large, matrixed organization.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.