Job Description
Atlanta Falcons Community Relations Coordinator
AMB Sports + Entertainment
The Atlanta Falcons are a professional American football club and member of the National Football League (NFL). The team’s headquarters and practice facility are located on a 50-acre site in Flowery Branch, Georgia. The Falcons’ NFL expansion franchise was awarded in 1965 and acquired by current owner Arthur Blank, co-founder of Home Depot, in 2002. Under Blank’s leadership, the Falcons have become one of the League’s premier teams on and off the field.
About AMB Sports + Entertainment Group
AMB Sports & Entertainment Group is a subsidiary of AMB Group, LLC, and is comprised of the Atlanta Falcons Football Club, LLC, Atlanta’s Major League Soccer team, Atlanta United FC, and the new Mercedes-Benz Stadium.
Who we are
We use our core values as a compass to guide our decisions because they are our North Star. If we live our core values daily, we know everything else will take care of itself. We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities as if our name is on the outside of the building.
Our Ideal Candidates
Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.
Collaborate – Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.
Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.
Build Relationships – Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.
Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.
Position Summary
The Community Relations Coordinator’s primary responsibility is to assist with engaging the Atlanta Falcons team and players with the community in an effort to continuously give back to our fans. This position will be the liaison for the players with regard to giving back to the community on behalf of the team, and fulfilling the players' individual community impact goals. In addition, this position will plan a variety of team community outreach events related to youth and high school football, NFL initiatives, and other community events throughout the year.
Roles and Responsibilities
Serve as the main contact for players for their community involvement
Survey players annually regarding their interests, and help match them to appropriate organizations based on those interests
Manage the player request process for all organizational appearances, including coordinating with players directly regarding their scheduling; attend appearances when necessary
Coordinate all autographed memorabilia for organizational and charitable use
Assist with planning and executing team community outreach events, including NFL initiatives such as Salute to Service, Crucial Catch, PLAY 60, and others
Assist with event planning for any youth football, flag football, or high school football events throughout the year
Manage youth and high school football contact databases
Assist with managing @FalconsCR Twitter and Instagram accounts, keeping the accounts constantly updated with community relations events and activities
Manage youth football equipment, community relations promotional items, and storage facilities
Assist community relations staff members with additional projects as needed
Qualifications and Education Requirements
Bachelor’s Degree in communications, public relations, marketing, or a related field
Minimum of 2 years of experience in community relations, public relations, marketing, or project/event management
Experience working directly with high profile athletes preferred
Required Skills
Strong time-management, organizational, and multi-tasking skills
Excellent oral and written communications skills
Strong interpersonal skills and the ability to communicate effectively with all levels of personnel
Experience with MS Word, Excel, Access and PowerPoint